# Executive Assistant / Business Operations Coordinator (AU Mortgage)

> D2B · Philippines (Remote) · Full-time · Posted 2026-07-21

**Workplace:** remote

**Department:** RecOps

## Description

**Position:** **EXECUTIVE ASSISTANT**

**Salary range**: $2000-2500 AUD _(The final amount will be at the client's discretion based on the candidate’s skills and experience)_

**Working Hours:** Following AU business hours (Full-time)

**Work set-up:** 100% Remote work under Independent Contractor Agreement

**Holidays**: TBD

**Target Start Date:** ASAP

### **About the Company**

This company is an Australian finance and mortgage brokerage firm based in Victoria. They position themselves as forward-thinking brokers focused on helping clients achieve long-term financial goals through personalized, adaptive, and interactive lending strategies. Leveraging a network of over 40 lenders, they guide clients through every stage of the mortgage and financing process.

### **Role Overview**

As an exceptional **Executive Assistant & Business Operations Coordinator**, you will act as a core operational driver and strategic right-hand to the business founder. Rather than focusing on traditional administrative tasks, this high-impact offshore remote role is designed for a proactive operator who can translate high-level entrepreneurial ideas into structured action, optimize business workflows, and coordinate priorities across multiple ventures.

### **Responsibilities:**

**Executive & Founder Support**

-   Serve as the primary operational partner to the Founder, maintaining momentum across multiple business units.
-   Synthesize high-level strategy and conversations into clear, actionable priority lists and executive summaries.
-   End-to-end ownership of special projects from initial concept through to execution with minimal supervision.
-   Proactively identify operational bottlenecks, driving process improvements and efficiency across the organization.

**Mortgage & Credit Operations Support**

-   Document key client details and prepare comprehensive file summaries for the Para Broker team.
-   Leverage basic credit knowledge to understand client lending scenarios, identify hurdles, and manage file handovers.
-   Oversee lending workflow coordination, including document collection, Know Your Customer (KYC) requirements, and CRM updates.
-   Ensure files move smoothly through the pipeline from initial inquiry through to settlement support.

**Team & Business Operations**

-   Monitor internal team workflows, track key action items, and ensure project deadlines are met.
-   Maintain team accountability and foster clear cross-departmental communication.
-   Implement and refine operational systems to support scalable multi-business operations.

**Content & Marketing Coordination**

-   Manage social media presence (e.g., Facebook) across both financial services and hospitality operations.
-   Utilize modern AI tools (ChatGPT, Claude) to draft, refine, and repurpose strategic content based on founder prompts.
-   Schedule, publish, and track marketing content to ensure brand consistency across digital platforms.

## Requirements

**QUALIFICATIONS (Must-Have):**

-   **Experience:** Minimum 3 years of experience as an Executive Assistant, Operations Coordinator, Chief of Staff, or similar senior support role supporting a fast-paced founder or executive.
-   **Domain Knowledge:** Strong working knowledge of the Australian mortgage broking, lending, banking, or credit industry processes and terminology.
-   **Technical Skills:** Proficiency in Microsoft Office, Google Workspace, CRM platforms, and generative AI productivity tools (ChatGPT, Claude).
-   **Communication:** Exceptional written and verbal English communication skills, with proven ability to craft clear summaries and public-facing content.
-   **Independence:** Strong problem-solving ability with a proven track record of managing competing priorities and working autonomously with incomplete information.

  
  
**Preferred Skills (Nice to Have)**

-   Direct experience supporting multi-business operations or dual sectors (e.g., Finance and Hospitality).
-   Hands-on expertise with Australian mortgage CRMs, loan processing, and credit administration workflows.
-   Familiarity with design and social media management platforms such as Canva and Facebook Business Suite

## Apply

[Apply at D2B](https://apply.workable.com/d2b-1/j/87714E6814/apply)

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