# AP - CRM Specialist | (Remote)

> D2B · Philippines (Remote) · Full-time · Posted 2026-03-18

**Salary:** unknown currency 50,000–100,000

**Workplace:** remote

**Department:** Active Pooling - Sourcing

## Description

_**Note: This is for active pooling purposes only. Submitting your application does not guarantee employment. Your details will be kept on file and considered for future opportunities as they become available.**_  
  
We are seeking a skilled and detail-oriented **CRM Specialist** to join our team at D2B. In this remote role, you will be responsible for managing, optimizing, and maintaining our CRM system to support sales and business operations. You’ll play a key role in configuring pipelines, automating workflows, ensuring data accuracy, and collaborating with cross-functional teams to drive efficiency and improve overall customer and sales processes.  
  
**Position:** CRM Specialist

**Salary:** PHP 50,000 – PHP 100,000 (depending on experience and technical depth)

**Working Hours & Conditions:** Mondays to Fridays, AU/NZ business hours; 6:00AM to 3:00PM PH Time; full-time (remote)

**Holidays**: TBD

  
**Responsibilities:**

-   **CRM Implementation & Configuration**
-   ·        Lead end-to-end CRM setup, configuration, and optimization across client accounts
-   ·        Build pipelines, lifecycle stages, segmentation logic, and contact data architecture
-   ·        Maintain data hygiene and connect CRM to marketing, advertising, and analytics platforms
-   **Campaign Management**
-   •     Build and manage email campaigns end-to-end — from brief and template build through to deployment
-   •     Plan and manage campaign calendars across multiple client accounts simultaneously
-   •     Monitor performance and make data-led optimization decisions in real time
-   **Marketing Automation & Workflows**
-   •     Design and deploy automated workflows — lead nurture, onboarding, re-engagement, and more
-   •     Build trigger-based automations tied to CRM stages, form submissions, and behavioral signals
-   •     Test, QA, and continuously improve automation flows based on performance data
-   **Reporting & Dashboards**
-   •     Build client-facing dashboards and track key CRM and campaign metrics
-   •     Produce regular performance reports with clear strategic recommendations
-   •     Set up automated reporting workflows to reduce manual overhead

## Requirements

**Qualifications:**

-   Proven, demonstrable experience building CRMs, campaigns, and automations
-   Previous agency experience — managing multiple client accounts simultaneously is non-negotiable
-   Hands-on CRM experience — **Pipedrive** strongly preferred, or equivalent (**GoHighLevel, HubSpot, ActiveCampaign, Klaviyo**)
-   Strong working knowledge of automation logic, segmentation, and email campaign management
-   Ability to build reporting dashboards and communicate results clearly to clients
-   You ask questions, flag blockers early, and speak up — this is non-negotiable and you will be tested on it
-   Quick, adaptable, and comfortable managing competing priorities at pace.
-   **Portfolio** inbuilding CRMs, campaigns, and automations is **required**

**Bonus points:**

-   Middleware experience — **Zapier, Make,** or **n8n**
-   Exposure to **AI agent development** or broader workflow automation

## Benefits

### **Benefits**

-   Competitive salary based on experience and skill set
-   100% remote role — work from home anywhere in the Philippines
-   Paid local holidays aligned with the Australian business calendar
-   Opportunities for training and professional growth
-   Work directly with a supportive Australian team — no agency middleman
-   Long-term engagement with a stable and growing business

## Apply

[Apply at D2B](https://apply.workable.com/d2b-1/j/A488C841D8/apply)

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