# Patient Coordinator (Aesthetic Medicine / Medical Spa)

> DAC Group · Vienna, United States · Part-time · Posted 2026-05-22

**Salary:** USD 28–32

**Workplace:** on_site

## Description

At **Rejuvenation Clinic**, we believe aesthetics is deeply personal, confidence-building, and rooted in artistry. For years, our clinic has served the Northern Virginia community with exceptional patient care, earning **700+ five-star reviews** and building relationships with thousands of loyal patients.

We are entering an exciting new chapter and are seeking an experienced, highly motivated **Patient Coordinator** to help lead the relaunch of our practice and support continued growth.

This is not a typical front desk role. We are looking for someone who thrives in a high-touch, patient-focused environment and understands that exceptional patient experiences, strong follow-up, and consultative sales directly impact outcomes and business success.

If you are organized, personable, sales-minded, and passionate about aesthetics, we’d love to meet you.

### Position Overview

The Patient Coordinator will serve as the face of the clinic and play a critical role in patient experience, lead conversion, retention, scheduling, and revenue growth.

This individual will manage front desk operations while also acting as a key driver of patient communication, consultation coordination, treatment plan follow-up, and relationship building.

The ideal candidate has prior experience in **medical aesthetics, cosmetic dentistry, plastic surgery, dermatology, luxury wellness, or a high-touch medical environment**.

### Key Responsibilities

### Patient Experience & Front Desk Operations

-   Deliver an exceptional, luxury-level patient experience from first contact through follow-up
-   Welcome and check in patients while maintaining a warm, polished, professional environment
-   Manage scheduling, confirmations, rescheduling, and appointment optimization
-   Coordinate provider schedules to maximize efficiency and patient flow
-   Maintain front office organization and daily clinic readiness

### Lead Management & Sales Support

-   Promptly respond to new leads via phone, text, and email
-   Convert inquiries into consultations and booked appointments
-   Conduct proactive patient follow-up and nurture patients through the decision-making process
-   Support consultation flow and treatment plan acceptance
-   Educate patients on services, memberships, packages, and financing options
-   Identify opportunities to increase patient lifetime value through retention and rebooking

### Patient Retention & Relationship Management

-   Build meaningful long-term relationships with patients
-   Execute follow-up campaigns for inactive patients and missed opportunities
-   Support patient retention initiatives and reactivation campaigns
-   Ensure patients feel supported, informed, and cared for throughout their aesthetic journey

### Administrative & Systems Management

-   Maintain accurate patient records and documentation
-   Support CRM management, patient communication systems, and database organization
-   Assist with inventory awareness and daily clinic operational needs
-   Collaborate with providers and leadership to improve systems, workflows, and patient outcomes

### About Rejuvenation Clinic

Rejuvenation Clinic has been a trusted aesthetic destination in Northern Virginia, serving thousands of patients with a reputation for excellence and personalized care. As we enter an exciting relaunch phase, this is a unique opportunity to join a respected, established brand and help shape the future of the practice.

If you’re looking for more than “just a front desk job” and want to be part of rebuilding something special, we’d love to hear from you.

**Apply today and tell us why you’d be a great fit for our team.**

## Requirements

### Qualifications

**Required:**

-   2+ years of experience in a patient-facing role
-   Strong customer service and relationship-building skills
-   Comfortable with sales, consultative conversations, and overcoming objections
-   Highly organized with excellent follow-through
-   Strong written and verbal communication skills
-   Tech-savvy and comfortable learning new systems

**Preferred:**

-   Experience in a **med spa, plastic surgery, dermatology, cosmetic dentistry, wellness, or aesthetic practice**
-   Experience with CRM systems, EMRs, or patient communication software
-   Knowledge of aesthetic treatments including injectables, lasers, skin rejuvenation, and wellness services
-   Experience with consultation conversion and treatment plan sales

### Who You Are

You are:

-   Warm, polished, and highly professional
-   Naturally relationship-oriented
-   Comfortable discussing aesthetics and cosmetic treatments
-   Motivated by helping patients feel confident
-   Sales-minded without being pushy
-   Detail-oriented and proactive
-   Excited to help grow and relaunch a highly respected clinic

## Benefits

### Compensation

-   **$30/hour**
-   Part-time position
-   Opportunity for growth as the clinic expands
-   Performance-based incentives may be available for the right candidate

## Apply

[Apply at DAC Group](https://apply.workable.com/dacgroup/j/03861F92C1/apply)

---
Powered by [Workable](https://www.workable.com)