# Customer Service Agent

> Datamark, Inc. · Mumbai, India (Remote) · Full-time · Posted 2026-04-06

**Salary:** INR 18,000–22,500

**Workplace:** remote

**Department:** Voice

## Description

**DATAMARK, Inc.** is currently seeking a professional and experienced Customer Service Associate to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Customer Service Associates will play a crucial role in facilitating effective communication between Interpreters and customers.

-   Determining the language needs of the caller
-   Entering appropriate customer information as needed
-   Accessing appropriate databases
-   Quickly transferring calls to the appropriate staff member
-   Providing additional assistance when needed

## Requirements

-   Excellent customer service, communication and interpersonal skills
-   Ability to enter and access information using a computer terminal while responding to customer needs
-   Excellent keyboarding skills
-   Professionalism, accuracy and speed are essential
-   Excellent command of the English Language – no other language skills are require

**Location:** Thane West

**Job Type:** Work from Home (**Only candidates residing in Mumbai will be considered.**)

## Benefits

-   Private Health Insurance
-   Paid Time Off
-   Work From Home
-   Performance Bonus

## Apply

[Apply at Datamark, Inc.](https://apply.workable.com/datamark-inc/j/4E55B840B4/apply)

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