# IT Technician

> Datamark, Inc. · El Paso, United States · Full-time · Posted 2026-09-09

**Salary:** USD 18–21

**Workplace:** on_site

**Department:** Burnham

## Description

At **DATAMARK, Inc.**, we simplify complex business problems for large enterprises—and we do it with a team that thrives on **Teamwork, Integrity, Respect, and Teachability**. We’re looking for an **IT Technician** who’s ready to jump into a dynamic role that blends analytical thinking, hands-on technical work, and user support. If you're a tech-savvy problem solver who’s passionate about keeping systems running smoothly and empowering users, we want you on our team!

**What You’ll Do:**

-   IT Technicians deliver **Level 2 triage and onsite support** for Systems, Network, and Telecom.
-   Plan, install, and maintain **personal computer systems**—both new and existing.
-   Collaborate with end users to assess hardware/software needs and deliver tailored solutions.
-   Manage and maintain a **spare parts inventory** for desktops, laptops, and endpoint peripherals.
-   Install and update hardware and software across the organization.
-   IT Technicians train users on equipment and software to ensure confident, efficient use.
-   Work on **moderately complex applications** and contribute to continuous tech improvement.

**What You Bring:**

-   A proactive mindset and a passion for technology.
-   Strong troubleshooting skills and a knack for solving real-world IT challenges.
-   Excellent communication and a customer-first attitude.
-   Experience in desktop support, hardware/software installation, and network fundamentals.

## Requirements

**Education:**

-   Associate’s degree or technical degree in a computer-related field, or equivalent work experience
-   A minimum of 2 years in an IT Technician or equivalent role

-   Strong orientation toward end-user support, with experience in Windows software and hardware

-   Proficient in Microsoft Office Suite, OneDrive, and Teams
-   Working knowledge of:

-   Microsoft Windows operating systems
-   PC-based application software
-   Printers, networking, and telecommunications
-   Windows system hardware and peripherals

-   Skilled in using remote support tools
-   Ability to diagnose and resolve hardware issues, including component-level troubleshooting and repair

-   Flexibility to work early mornings, late evenings, and weekends as needed

-   Excellent verbal and written communication skills

-   Professional and personable demeanor when interacting with end users
-   Strong attention to detail, accuracy, and dependability
-   Ability to manage time effectively and complete tasks promptly

## Benefits

**What We Offer:**

-   **Comprehensive Health Care:** Medical, dental, and vision plans
-   **Retirement Savings:** 401k
-   **Life Insurance:** Basic, voluntary, and AD&D coverage
-   **Paid Time Off:** time off and major holidays
-   **Disability Coverage:** Short-term and long-term disability plans
-   **Professional Growth:** Training and development to advance your career.
-   **Wellness Resources:** Support for your overall well-being.
-   **Salary:** $18.00/HR

## Apply

[Apply at Datamark, Inc.](https://apply.workable.com/datamark-inc/j/960CD109BD/apply)

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