# Second Life Specialist (Joo Koon) - Part-Time - SGD12 per hour

> Decathlon Singapore · Singapore, Singapore · Full-time · Posted 2026-06-02

**Workplace:** on_site

**Department:** Retail Operations

## Description

**We are looking for Second Life Specialists in JOO KOON & SGLAB** 🚀**Decathlon is your sports wonderland!** 

We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport!

At Decathlon, we're not just a workplace – we're a lifestyle, and we want you to experience the very best. Join us and let's conquer the world of sports together! 🌟🏆🎉

**YOUR ROLE**

**Please note:** This is a **store operation role**. You’ll be on the ground with your team and customers, driving Second Life initiatives that support **sustainability** and the **circular economy**.

**I create value by managing an efficient and satisfying omnichannel second life solution in my store.**

**RESPONSIBILITY 1: Manage Second Life Stock Flow**

-   Ensure high standards in processing store/online returns with welcome desk, duty managers, and e-commerce teams.
-   Align operations with all departments, prioritizing safety and a pleasant work environment.
-   Maintain high refurbishment standards and keep repair items at zero.
-   Drive high stock rotation to allow continuous return intake.
-   Own follow-up of delivery issues and weekly UHC coordination, including any additional costs.
-   Ensure proper stock distribution and store offer availability with stock relay support.
-   Maintain zero second life items pending treatment.
-   Guarantee smooth stock flow from returns to inventory to sales.
-   Maintain zero write-downs and lowest shrinkage, aligned with country targets.
-   Ensure in-store stock accuracy and availability, optimizing stock lifecycle.

**RESPONSIBILITY 2: Deliver Best-in-Class Omnichannel Customer Experience**

-   Embody and manage top-tier customer relationships.
-   Apply fundamentals of selling, layout, and returns in the field.
-   Manage the loyalty program to optimize customer data.
-   Build action plans based on customer feedback.
-   Implement second life sections throughout the store to improve customer autonomy.
-   Drive strong commercial momentum.
-   Boost online stock to improve sell-through.
-   Ensure on-time order delivery.
-   Maximize omni-customer satisfaction.

## Requirements

**Passionate about circularity and sustainability**  
Driven by environmental impact and long-term product lifecycle.

###   
🔧 **Hard Skills**

**Skills in Printing is a Plus**

**Responsibility 1 – Stock Flow & Circular Economy**

-   Second Life Market & Circular Economy
-   Refurbishment
-   Stock Flow Management
-   IT Tools: Cirkle, Square, Stock & Business, Tableau, Marketplaces

**Responsibility 2 – Omnichannel & Customer Experience**

-   Customer Relationship Management
-   Store Security
-   Store Local Offer
-   Layout Management
-   Online Management (Mirakl)

### 🌱 **Soft Skills**

-   Goal Setting
-   Collaboration / Cooperation
-   Organization
-   Efficiency
-   Adaptability
-   Continuous Learning
-   Prioritization
-   Objectivity
-   Feedback
-   Emotional Intelligence

## Benefits

**💰 A remuneration That Grows With You:**

-   Starting from $12/hour for part-timers
-   Monthly bonuses, up to a whopping 10% of your base salary.

**🚀 Climb the Career Ladder:**

-   Elevate your skills with the power of our internal Decathlon University – upskill and re-skill your way to greatness.
-   Chart your course with internal career progression opportunities in both retail and our incredible support team.

**💸 Flexibility That Fits Your Lifestyle:**

-   Enjoy a flexible spending allowance annually for Sports & Health related expenses, including dental, vision and wellness activities;

🛍️ **Be the Ultimate Decathlon Insider:**

-   Revel in a fantastic 20% staff discount on ALL Decathlon products – yes, including bikes, kayaks, tents, and everything else you need for your favorite sports! 🚴⛺🛶

❤️ **Because We Care About You:**

-   We've got your well-being covered with comprehensive medical and insurance coverage.
-   Flash that winning smile with dental benefits.
-   Keep your health in check with a health screening allowance.
-   For our female champions, enjoy maternity benefits designed just for you.
-   And when life throws curveballs, lean on our counseling sessions for support.

**🏋️‍♀️ Sports, Community, and Bonding:**

-   Kick off those shoes and join in the sports fun after work or during store meetings.

-   Immerse yourself in a vibrant community of like-minded, sporty individuals just like you!  
    

**By applying, you undertake that any information you submit will be accurate and complete and you confirm that you have read, understood, and agree to our Privacy Policy (**[https://www.decathlon.sg/s/privacy-policy](https://www.decathlon.sg/s/privacy-policy) **) and hereby consent to the collection, use and disclosure of your personal data in accordance with the Privacy Policy.**

## Apply

[Apply at Decathlon Singapore](https://apply.workable.com/decathlon-sg/j/28ECAABB05/apply)

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