# Customer Service Assistant - Part-time (Mong Kok Store)

> Decathlon Hong Kong · Hong Kong, Hong Kong · Part-time · Posted 2025-07-17

**Salary:** unknown currency 65–90

**Workplace:** on_site

**Department:** Mongkok Store

## Description

### **Your Purpose**

As a **Customer Service Assistant**, you will support our users in the **checkout and service desk area** — ensuring a fast, smooth, and helpful experience every time.

### **What You’ll Be Doing**

-   Greet users and assist with purchases
-   Process payments, returns, and answer simple queries
-   Prepare **Click & Collect and online orders**
-   Help with product exchanges and size suggestions
-   Support your team during **busy weekends and holidays**

## Requirements

### **Who You Are**

-   Enjoy helping people and solving everyday problems
-   Responsible, polite, and detail-focused
-   Able to work **at least 2 shifts per week**, including one weekend
-   No prior experience required — training will be provided
-   Experience in customer service or retail can be helpful but not required
-   Basic knowledge of sports products or involvement in sports activities is welcomed
-   Any sports certifications or training (e.g., coaching, fitness instruction) are a positive addition

## Benefits

### **Why Join Us?**

-   Flexible working hours
-   Sport allowance and staff discount
-   Energetic team and meaningful work
-   A place to grow and build confidence

### **Join the Sport Service Team**

If you like people and like sport — this is for you!  
**Apply now** and be part of something active.

## Apply

[Apply at Decathlon Hong Kong](https://apply.workable.com/decathlonhk/j/A7F622A99A/apply)

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