# L1 Support Engineer - Saudi National - Riyadh, KSA

> DeepSource Technologies · Riyadh, Saudi Arabia · Full-time · Posted 2026-08-26

**Workplace:** on_site

**Department:** Qiddiyah

## Description

**Role Overview**  
We are looking for a motivated L1 Support Engineer to provide first-line technical support and ensure smooth day-to-day IT operations. This role is ideal for candidates at an early career stage seeking hands-on experience in enterprise environments.

**Key Responsibilities**

• Provide first-level support for Linux and Windows systems  
• Monitor systems and applications to ensure availability and performance  
• Perform basic network checks and troubleshooting  
• Handle incidents and requests via ticketing tools  
• Support on-site operational activities as required  
• Escalate complex issues to higher support tiers  
• Communicate effectively with clients and internal teams

## Requirements

• Basic Linux / Windows administration knowledge

• Understanding of system & application monitoring

• Basic networking fundamentals

• Experience with ticketing / ITSM tools is preferred

• Strong English fluency

• Good communication and interpersonal skills

• Saudi National

## Apply

[Apply at DeepSource Technologies](https://apply.workable.com/deepsource/j/31CB088270/apply)

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