# Program Manager

> Desert Parkway Behavioral Healthcare Hospital · Las Vegas, United States · Full-time · Posted 2026-06-18

**Workplace:** on_site

**Department:** Clinical Services

## Description

Hope for Heroes Military Program is a specialized mental health and substance abuse treatment program for Military service members (active-duty, Reserve, National Guard), Veterans, Military family members, First Responders and Medical Professionals. We provide evidence-based treatment of depression, mood disorder, PTSD (focusing on areas of combat trauma, military sexual trauma and childhood trauma). We tailor individualized treatment in the areas of addiction, dual-diagnosis, depression, anxiety and other behavioral health needs.

The Program Manager is responsible for daily operations, development, and administration of the Hope for Heroes program. Aligns community-focused initiatives with the organization's strategic mission. Seamlessly integrates first responder systems into the behavioral health care continuum.

**KEY RESPONSIBILITIES**:

-   Enforces daily schedules and adjusts program operations as needed.
-   Manages logistics for family visitations and offsite activities like Equine Therapy and Yoga.
-   Coordinates patient transportation with intake and outpatient departments.
-   Creates and implements operational policies, procedures, and quality improvement plans.
-   Drives business development through EAP partnerships, liaison work, and military base visits.
-   Leads program development to enhance service delivery and outpatient coordination.
-   Oversees personnel management, including hiring, orientation, training, and employee relations.
-   Manages direct reports' performance and professional development.
-   Facilitates non-clinical groups focused on community building, goal setting, and next steps.
-   Manages long-term referrals requiring multi-day engagement prior to official admission.
-   Collaborates with multidisciplinary teams (therapists, nursing, UR) to plan and execute discharges.
-   Partners with department leaders to ensure continuous, seamless patient care.
-   Participates in treatment team meetings to support clinical operations.
-   Serves as the program’s fiscal manager.

## Requirements

**Education/Licensure**

-   Master’s degree in social work (MSW), Healthcare Administration (MHA), Mental Health Counseling, Psychology, Public Health, or Business Administration required.
-   Current State of Nevada clinical licensure (LCSW, LMFT, LPC) preferred.
-   Current CPR.

**Knowledge and Experience:**

-   Minimum three (3) years of healthcare management, supervisory, or program administration experience required.
-   Proven experience working within behavioral health systems, substance abuse treatment, or psychiatric inpatient/outpatient care.
-   Familiarity with military bases, Veteran Affairs (VA), Employee Assistance Programs (EAP), and the unique culture/needs of first responders required.
-   Experience in managing staff, development and supervision.
-   Maintains current knowledge of social, medical and psychiatric services available within the community.

## Benefits

A full benefits package is available the first of the month following 30 days of employment!

Desert Parkway offers competitive benefits to include:

-   Medical insurance
-   Dental insurance
-   Vision insurance
-   401K Retirement Plan
-   Healthcare spending account
-   Dependent care spending account
-   PTO Plan with holiday premium pay
-   Discounted cafeteria meal plan
-   Life insurance (including plans for spouse and children)
-   Short- and long-term disability (with additional buy-in opportunities)
-   Pet Insurance
-   Identity Theft Insurance

## Apply

[Apply at Desert Parkway Behavioral Healthcare Hospital](https://apply.workable.com/desert-parkway/j/A38D5351C5/apply)

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