# Junior/Intermediate Digital Content Author - OP02315-OS

> Dev.Pro · Santiago, Chile · — · Posted 2026-11-06

**Workplace:** on_site

**Department:** OP

## Description

New opportunities in Chile, Santiago!  
  
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.

We are seeking a Digital Content Author to build, update, and maintain customer-facing digital experiences (App and Web) for a major global brand. This role is focused on tactical content execution, quality assurance, and daily platform maintenance. Working closely with the Digital Content Operations Lead and US-based teams, you will transform design assets into functional digital content, troubleshoot routine authoring issues, and ensure all releases meet strict quality and governance standards.

🧩**Key responsibilities:**

-   **Hands-On Execution:** Build, update, and maintain customer-facing App/Web content in Contentful (or similar enterprise CMS) using approved Figma designs, assets, copy, and requirements.
-   **Campaign Delivery:** Execute scheduled Experience Launches, daily content updates, planned marketing campaigns, and other assigned content requests accurately and on time.
-   **Validation & Troubleshooting:** Validate authoring inputs, identify missing or inconsistent requirements, and flag blockers before execution. Troubleshoot routine authoring issues and escalate complex technical problems to the appropriate lead.
-   **Quality Assurance:** Perform thorough content QA and peer reviews to ensure absolute accuracy, functionality, and consistency across all digital experiences.
-   **Release Management:** Prepare content for release and support the publishing process, production validation, and live issue resolution.
-   **Governance & Documentation:** Follow established content governance, source-of-truth guidelines, QA, and publishing standards. Maintain highly accurate Jira ticket updates, authoring status, and execution documentation.
-   **Cross-Functional Collaboration:** Collaborate daily with the nearshore Content Lead, offshore teams, and the US-based Content Operations team to meet strict deadlines and quality expectations.

🟩 **Ideal Experience & Qualifications:**

-   1-3 years of hands-on experience authoring in Contentful or a comparable enterprise headless CMS.
-   Strong working knowledge of digital content QA processes and peer review standards.
-   Proficiency using design extraction tools (Figma) and project management/ticketing systems (Jira).
-   Exceptional attention to detail and a strong commitment to accuracy in a high-volume environment.
-   Ability to manage multiple concurrent deadlines and execute effectively under pressure.
-   Strong communication skills with the ability to clearly flag issues and escalate blockers.
-   Must be able to work on-site in Santiago City in Chile

**Interested? Find out more:**

[📋](https://career.dev.pro/how-to-join-us/) [How to Join Us](https://career.dev.pro/how-to-join-us/)

[💻 LinkedIn Page](https://www.linkedin.com/company/2340834/)

[📈 Our website](https://dev.pro/company/)

[💻 IG Page](https://www.instagram.com/devpro.global/)

By submitting application, I've read and agree to the Dev.Pro [Private Policy and Consent on Processing of Personal Data](https://career.dev.pro/privacy-policy/#consent). I agree to have my Personal Data being stored and processed by Dev.Pro.

## Apply

[Apply at Dev.Pro](https://apply.workable.com/devpro/j/A659D132CD/apply)

---
Powered by [Workable](https://www.workable.com)