# Remote Call Center Representative

> Delaware Nation Industries · United States (Remote) · — · Posted 2026-02-18

**Workplace:** remote

**Department:** Channel Blend

## Description

### _**Channel Blend Call Center Representative**_

As a representative for Channel Blend, you will be part of a team responsible for qualifying leads in order to fulfill client expectations. We are a call center that works remotely _**(Oklahoma, Idaho, Texas & Kansas residents ONLY)**_. Our representatives call interested prospects on behalf of other companies and help qualify prospects. You will be expected to follow a script & pre-established guidelines are in place to help you do this.

This position requires a minimum of 20 hours per week with a consistent schedule and is compensated at $10 per hour.

**Required Equipment for Remote Work:**

-   Computer (**Not a Chromebook or tablet**)
-   Phone (cellphone or landline)
-   Headset, Earbuds, or Headset WITH mic
-   Internet (**Ethernet cord, adapter, or wi-fi booster is required)**
-   Mouse for computer **(Not a trackpad)**

**Responsibilities:**

-   Follow proper technical procedures utilizing computer and telephone equipment to contact or transfer prospects to generate a qualified lead base to meet client expectations.
-   Professionally greet prospects by speaking clearly and listening effectively.
-   Read from and adhere to script procedures as established by the client, which may involve a rigid verbatim script.
-   Maintain acceptable level of quality assurance scores.
-   Accurately log qualified leads/sales following proper documentation and reporting procedures.
-   Successfully qualify leads by verifying all required information according to client and company guidelines ensuring a fully compliant lead.
-   Comply with all federal, state, client, and company rules, regulations, and procedures.
-   Provide excellent customer service by always maintaining professionalism.
-   Maintain a positive attitude towards prospects, co-workers, and all levels of management.
-   Multi-tasking the essential job functions by reading, typing, speaking, and maneuvering through multiple web forms/screens/browser tabs simultaneously.
-   Maintain acceptable attendance according to policy.
-   Be able to adapt readily to changes in scripting, campaign procedures, policies, and any other requirements associated with the job

## Requirements

-   Strong communication skills using professional language/grammar and being able to speak clearly and audibly.
-   Ability to read and interpret documents such as operating instructions, web forms, and procedure manuals both on and off the computer as well as on paper.
-   Good computer and keyboarding skills.
-   Professional
-   Ability to work individually and as part of a team

**Skills:**

-   Ability to read and interpret documents such as procedure manuals & work instructions.
-   Ability to write routine correspondence.
-   Ability to speak and communicate clearly using good grammar with prospects, co-workers, and all levels of management.

_This position offers the opportunity to work in a dynamic customer service environment, utilizing your communication skills to assist customers effectively. Join our team and be part of a company that values exceptional customer service!_

## Benefits

-   401(k) matching
-   Flexible schedule
-   On-the-job training
-   Paid time off
-   Referral program
-   Work from home

Shift:

-   Day shift
-   Evening shift
-   Morning shift

### **Work Location: Remote must be in Idaho, Oklahoma, Texas or Kansas**

## Apply

[Apply at Delaware Nation Industries](https://apply.workable.com/dnigov/j/B7A24DD829/apply)

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