# UX Researcher

> Diversified Services Network, Inc. · Tucson, United States (Hybrid) · Full-time · Posted 2026-06-01

**Salary:** USD 105,000–110,000

**Workplace:** hybrid

## Description

Diversified Services Network, Inc. (DSN) is seeking a full-time **UX Researcher** to join our team in **Tucson, AZ!** We offer full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk!

**JOB RESPONSIBILITIES:**                

-   Translate qualitative and quantitative research findings (usability testing, field studies, simulations) into clear, prioritized insights and recommendations that inform HMI, display, and overall heavy equipment UX decisions.
-   Clarify operator, customer, and business needs and synthesize them into evidence‑based interaction concepts that support safe, efficient, and intuitive operation of heavy equipment in real‑world conditions.
-   Understanding of research methodologies and experience facilitating research for physical‑digital systems.
-   Experience integrating user research into product designs and design practices
-   Communicate with design and other cross-functional collaborators on prototype requirements to test and iterate.
-   Document key goals, themes, elements, and behaviors that must be implemented by downstream design teams.
-   Create shareable UX artifacts based on the team’s research and activities (such as journey maps, storyboards, and user flows, etc)
-   Create and maintain shareable UX research artifacts, such as operator journeys, task flows, mental models, storyboards, and experience maps, to align cross‑functional teams around operator needs and context of use.
-   Incorporate ergonomics and human‑factors considerations into UX research planning and synthesis, ensuring physical, cognitive, and interaction demands are holistically addressed in HMI and cab experience.
-   Prioritize research needs/backlog based on product roadmap

## Requirements

**EDUCATION & EXPERIENCE REQUIRED:**

-   B.S. or higher in Human Computer Interaction, Human Factors, Psychology, or other UX-related field **AND** 8+ yrs of experience in UX Research and knowledge of user experience best practices desired, preferably within a corporate environment or B2B environment.

**REQUIRED SKILLS:**

-   Must possess a thorough understanding of UI best practices, UI design, and essential graphic design theory
-   Able to produce results independently as well as collaboratively in a team environment
-   Experience and proficiency in UI layout, spec, and prototyping tools
-   Experience in Ergonomics HMI research
-   Experience managing multiple projects and deadlines
-   Portfolio demonstrating your expertise and ability to articulate your process

**DESIRED SKILLS:**

-   Project management experience a plus.
-   Experience in automotive or other adjacent fields is a plus

**SOFT SKILLS REQUIRED:**

-   Outstanding communication, organization, time management, and interpersonal skills
-   Exceptional data storytelling capability

## Benefits

**BENEFITS:**

-   401(k)
-   Dental insurance
-   Vision Insurance
-   Disability insurance
-   Employee assistance program
-   Health insurance
-   Health savings account
-   Life insurance
-   Paid time off
-   Paid Holidays

**Pay Range: $105,000 - $110,000 a year**

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! [https://www.dsnworldwide.com](https://www.dsnworldwide.com)

## Apply

[Apply at Diversified Services Network, Inc.](https://apply.workable.com/dsn/j/AD21E1C08D/apply)

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