# (1114759) Senior UX Researcher - B2B Product Design

> Diversified Services Network, Inc. · Chicago, United States (Hybrid) · Full-time · Posted 2026-10-07

**Salary:** USD 118,000–123,000

**Workplace:** hybrid

## Description

**Senior UX Researcher – B2B Product Design**

Diversified Services Network, Inc. (DSN) is seeking a full-time Senior UX Researcher – B2B Product Design to join our team in Chicago, IL. We offer a hybrid work model with occasional onsite work required, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!

**Position Overview**

The Senior UX Researcher will apply expertise in human-computer interaction and user research best practices to guide the concept, prototyping, testing, and documentation of a B2B product's user interface. Working alongside designers, engineers, strategists, and leadership, this person will ground the product experience in a deep understanding of user needs and communicate the vision and path forward.

**Key Responsibilities**

-   Identify where research and testing will add the most value, and prioritize the research backlog based on the product roadmap
-   Plan and facilitate user research to clarify user, customer, and business needs, and translate those needs into concepts for compelling interactions
-   Translate research and test findings into actionable, prioritized recommendations for UI designs
-   Define prototype requirements with the design team to test and iterate on concepts
-   Integrate user research into product designs and broader design practices
-   Create shareable UX artifacts such as journey maps, storyboards, user flows, and research reports
-   Document key goals, themes, elements, and behaviors for implementation and handoff to downstream UI teams
-   Document the overall UX strategy – including UI, physical attributes, and guiding principles – to be leveraged across all downstream partners
-   Collaborate regularly with designers and product owners; strong stakeholder management is essential

## Requirements

**Required Qualifications**

-   8+ years of UX research experience, preferably within a corporate or B2B environment
-   Bachelor's degree or higher in Human-Computer Interaction, Human Factors, Psychology, or a related UX field; an additional 2–3 years of experience may substitute for a degree
-   **Empathy:** proven methods for capturing, organizing, and synthesizing both stakeholder and user sentiment, and applying those insights while listening with an openness to learn
-   **Adaptive thinking:** ability to pivot quickly as requirements and product understanding evolve, view challenges as learning opportunities, and stay open to others' input while confidently making independent decisions
-   Thorough understanding of UI best practices, UI design, and essential graphic design theory
-   Proficiency with UI layout, spec, and prototyping tools
-   Experience managing multiple projects and deadlines, producing results both independently and collaboratively
-   Outstanding communication, organization, time management, and interpersonal skills
-   Exceptional data storytelling capability
-   Portfolio demonstrating research expertise and the ability to articulate your process
-   Project management experience is preferred but not required

## Benefits

-   401(k)

-   Dental insurance
-   Vision Insurance
-   Disability insurance
-   Employee assistance program
-   Health insurance
-   Health savings account
-   Life insurance
-   Paid time off
-   Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! [https://www.dsnworldwide.com](https://www.dsnworldwide.com)

Salary expectations: 118,000-123,000 per annual

## Apply

[Apply at Diversified Services Network, Inc.](https://apply.workable.com/dsn/j/EEC9894692/apply)

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