# Program Manager

> Dsquares · Cairo, Egypt (Hybrid) · — · Posted 2026-08-05

**Workplace:** hybrid

**Department:** Commercial

## Description

-   Taking the direction from the Account Director on the program strategy and business objectives to get that translated into actionable marketing through the team members.
-   Cross functional coordination and demonstrate high level of understanding with loyalty related activities and bring synergy among all stake holders.
-   Plan and execute loyalty initiatives to bring engagement among program members, revenue and participation from partners.
-   Responsible for executing all strategic initiatives for the program that ensures a flawless customer experience, base retention, build imagery and create a positive image for the program and company.
-   Budget planning, financial matters, new investments, building and evaluating business cases for new launches, promotions, new projects etc.
-   Representing the loyalty department in front of management, other functions and execution teams so as they are updated on program achievements and requirements.
-   Build documents, presentations and spread sheets on new projects, program updates, analytics, new insights and all initiatives under program.
-   Build presentations for Weekly, Monthly, Quarterly and Periodic reviews for management
-   Build case studies on the program achievements and map with competition.
-   Manage the day-to-day program operations not limited to direct marketing, insights based planning, cross coordination with Partnership, Insights, Ops, promotions and Marcom teams.
-   Identify and work to identify new business opportunities and competition in the market
-   Coordinate and launch the program campaigns and promotions as per the agreed roadmap and be an active member in handling the marcom related activities.

## Requirements

-   Excellent understanding of loyalty marketing and current trends
-   Highly Analytical with a full understanding of the dependency of data within marketing programs and understanding of best practices for working with and analyzing data to derive business insight.
-   Strong financial management/ budget control
-   Strong presentation skills both in development and delivery
-   Demonstrable creative and strategic thinking. Strong writing skills
-   Strong enthusiasm and knowledge of loyalty programs and CRM
-   7+ years’ experience of working on CRM and Loyalty programs on the Vendor side.
-   3+ years’ experience in program and account management role
-   Experience in the Telecom or loyalty industry will be an advantage
-   Bachelor’s Degree in Business Administration / Marketing or equivalent from an accredited university

## Benefits

-   **Comprehensive Wellbeing:** Enjoy peace of mind with our **private medical insurance and life cover**, plus **extra days off for every year you're part of the team.**
-   **Financial Growth:** Reap the rewards of your hard work with our **annual profit share** and competitive compensation packages.
-   **Work-Life Balance:** Achieve optimal well-being with our **hybrid work environment**, generous **maternity and paternity benefits,** and regular **team-building events**.
-   **Continuous Development:** Expand your horizons through our commitment to l**earning and development opportunities.**
-   **Perks and Privileges:** Celebrate your journey with us through **birthday offs**, **mobile allowances**, **transportation support**, and a host of other employee-centric perks.

## Apply

[Apply at Dsquares](https://apply.workable.com/dsquares-loyalty-dmcc/j/5388586568/apply)

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