# Casino Manager

> Duel.com · United Kingdom (Remote) · Full-time · Posted 2026-04-01

**Workplace:** remote

**Department:** Executive

## Description

Duel is the purest, fairest casino ever built. The Vatican of gamba. We're waging war on scammers and shady operators — and we need someone to keep the machine running clean while we do it.

**The role**

You own the casino. Games, players, payments, risk, support — all of it. When something breaks, you fix it. When something leaks, you find it. When players hit problems, you solve them.

This is a hands-on role. You execute first, delegate later. If you're looking for a team to manage from day one, this isn't it.

**What you'll do**

-   Run day-to-day casino operations end-to-end
-   Oversee game launches, RTP configs, limits, and availability
-   Monitor performance — GGR, hold, player behaviour, anomalies
-   Own payments and withdrawals — smooth processing, fast resolution
-   Work risk and fraud tools to catch abuse, exploitation, and suspicious activity
-   Manage player escalations, disputes, and edge cases
-   Keep promotions implemented correctly and performing as intended
-   Be the main point of contact with platform providers and key vendors
-   Write the SOPs, maintain the controls, plug the revenue leaks

**What you'll need**

-   Hands-on casino backoffice experience — SoftGamings, EveryMatrix, Pragmatic Hub, or similar
-   Direct experience with RTP configs, promo mechanics, withdrawals, and stuck payments
-   Comfortable with crypto payments and tools
-   Startup or lean iGaming experience — not just Tier-1 regulated environments
-   High attention to detail, ownership mindset, no hand-holding required

Come run something pure.

## Apply

[Apply at Duel.com](https://apply.workable.com/duel-dot-c-om/j/FD88AFDC16/apply)

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