# Senior Account Manager

> Eagle Eye · London, United Kingdom (Hybrid) · Full-time · Posted 2026-03-25

**Workplace:** hybrid

**Department:** Account Management

## Description

The Account Managers work as part of the Account Management team, responsible for a number of key customer accounts with the objective to create and retain a long term, valuable partnership. Growing the revenue within each account by identifying opportunities to up-sell and cross-sell clients, assisting with prospecting, and ensuring clients receive superior customer service.

### Typical duties 

-   Leading key client relationships, acting as a trusted advisor and driving long-term partnerships that align with business objectives whilst ensuring clients achieve maximum value
-   Working strategically with clients to proactively identify new revenue opportunities within accounts and works cross-functionally to deliver tailored solutions
-   Managing complex accounts, often requiring tailored strategies to address unique challenges or opportunities
-   Ensuring client retention is maximised as well as upselling and cross selling the Eagle Eye product portfolio
-   Collaborating with internal teams (Operations, Product Management) to align client needs with Eagle Eye’s capabilities and roadmap
-   Managing own forecast and CRM records
-   Working with Product Management to identify new Product features
-   Travelling to client premises

## Requirements

### You have

-   Significant experience in an Account Management role with the ability to manage complex client portfolios
-   Advanced relationship-building skills
-   Experience within the SaaS technology sector
-   Experience in the loyalty sector
-   Experience working with enterprise retail clients
-   Experience of telephone & face to face meeting management with clients
-   Proven track record of working to & hitting revenue targets
-   Experience in documentation & knowledge sharing
-   Excellent knowledge of using Excel & PowerPoint to analyse business results, generate reports & build presentations

### **You are**

-   Able to quickly establish & maintain effective working relationships with managers, employees & clients
-   Able to maintain own workflow and meet deadlines
-   Able to work in a highly competitive & fast paced sales environment
-   Able to learn additional sales skills through training & on-the-job experiences
-   Able to think strategically
-   Able to multi-task
-   A relationship builder, excelling at working with others
-   A self-starter
-   Ambitious and driven
-   Charismatic

## Benefits

-   A competitive base salary
-   Commission scheme
-   Flexibility to work from home or various office locations and flexible hours or job shares considered
-   Generous annual leave package including:

-   25 days paid annual leave
-   5 days paid sick leave which if unused gets added to your annual leave the next year

-   Enhanced maternity / paternity leave and assistance in returning to work
-   Contributory pension
-   Support in continuous learning and self-development
-   Simplyhealth scheme including:

-   Health care cash back
-   24 hour access to virtual doctors appointments
-   24 hour employee assistance programme

-   Access to the paid Headspace app subscription
-   Mental Health First Aiders to support employee’s mental wellbeing
-   Employee Resource Groups focussed on underrepresented groups in Eagle Eye, including Purple Women
-   Charity Committee committed to organising events throughout the year to raise money for those less privileged
-   Cycle to work salary sacrifice scheme (via CycleScheme)
-   Electric vehicle salary sacrifice scheme (via Octopus)
-   A friendly, fun, growing team of people who work hard but love to play hard too, with location specific Christmas parties and annual whole company get together hosted in the UK

## Apply

[Apply at Eagle Eye](https://apply.workable.com/eagle-eye-2/j/FD68AC1836/apply)

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