# Sr. Engineer, IT Help Desk

> Egyptian Banks Company · New Cairo City, Egypt · — · Posted 2026-04-02

**Workplace:** on_site

## Description

-   Improve and upgrade IT environment for the user for more efficient performance.

-   Troubleshoot and provide first support for network problems.

-   Configure and install network printers and troubleshoot their problems.

-   Install new software and upgrade PC hardware when needed.

-   Troubleshoot and handle hardware, software and PC's problems.

-   Know the problem that related to software or hardware and troubleshoot to solve it for any user and create the IT environment for the user just joining the company.

## Requirements

-   +5 Years of Experience in IT Helpdesk

-   Bachelor's degree in engineering, computer science or equivalent

-   CCNA preferred Experience

-   Microsoft \\ VMware \\ Red hat certificates
-   CompTIA A+ Certification
-   CompTIA Network+ (N+) Certification

## Apply

[Apply at Egyptian Banks Company](https://apply.workable.com/egyptian-banks-company-4/j/1B1088CF31/apply)

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