# Villa General Manager

> Elesta · Santa Teresa, Costa Rica · — · Posted 2026-10-07

**Workplace:** on_site

**Department:** Household

## Description

We are looking for a highly organized and service-minded **General Manager** to oversee the operation of luxury private properties in **Santa Teresa**.

In this opportunity, you will be responsible for ensuring the residence is maintained to impeccable standards year-round, coordinating all vendors and seasonal staff, and delivering a seamless guest experience.

You will collaborate closely with the clients, their private office, and trusted service providers to manage budgets, oversee maintenance schedules, and guarantee that every detail — from security and compliance to hospitality and presentation — reflects the highest level of quality.  
  
**Responsibilities:  
**  
\- Oversee and coordinate all maintenance and service activities to ensure the property remains in pristine condition year-round.

\- Build and manage seasonal operational plans for periods of guest use (summer season) and off-season care.

\- Develop and control the annual budget, ensuring accurate tracking of expenses, vendor contracts, and service quality.

\- Lead and supervise external vendors and seasonal staff (cleaning, gardening, pool, catering, security) to guarantee consistent high standards.

\- Support guest stays by preparing the property before arrival, ensuring smooth day-to-day operations, and responding to any urgent needs.

\- Ensure compliance with all local regulations, permits, and safety requirements.

\- Provide regular reporting to ownership and proactively suggest improvements to enhance efficiency, cost-effectiveness, and guest experience.

## Requirements

-   **Proven experience as a General Manager,** Estate Manager, or in a senior operations capacity within luxury hospitality, property, or private residences **(3+ years).**
-   Strong technical understanding of property maintenance, vendor management, and facility operations.
-   Excellent organizational and budgeting skills, with the ability to manage multi-vendor contracts and seasonal workflows.
-   High service orientation with a discreet, professional, and guest-focused mindset.
-   **Strong communication skills in English and Spanish.**
-   Ability to operate independently, solve problems under pressure, and anticipate client and guest needs.
-   Familiarity with local compliance requirements, safety regulations, and contractor oversight in Costa Rica.

## Benefits

-   **A truly international team.** Collaborate across cultures with people bringing diverse perspectives and expertise.
-   **High ownership environment.** We value initiative, independent thinking, and people who are ready to take on meaningful contributions.
-   **A safe, respectful, and well-organized household** with clear communication and expectations.
-   **Professional growth** and development in a high-standard environment.

## Apply

[Apply at Elesta](https://apply.workable.com/elesta/j/56468BE9E7/apply)

---
Powered by [Workable](https://www.workable.com)