# Showroom Floor Manager

> Elite Talent · Baghdad, Iraq · Full-time · Posted 2026-01-14

**Workplace:** on_site

## Description

We are seeking a professional and dynamic Showroom Floor Manager to lead the daily operations of our high end sweets showroom. The ideal candidate will ensure a premium customer experience, maintain exceptional showroom standards, and supervise a team to deliver top-quality service. This role requires strong leadership, excellent communication skills, and the ability to manage both staff performance and showroom workflow efficiently.

## Requirements

-   Supervise daily showroom operations to ensure smooth workflow and premium customer experience.
-   Manage staff schedules, performance, grooming standards, and daily task assignments.
-   Ensure the showroom is always clean, well-organized, and visually appealing according to brand standards.
-   Oversee product display, labeling, and replenishment to ensure items are always available and attractively presented.
-   Handle customer inquiries, feedback, and complaints professionally to maintain high satisfaction levels.
-   Coordinate with the kitchen/production team to ensure product availability and timely restocking.
-   Monitor cash handling, POS operations, and end-of-day reports.
-   Train and guide staff on customer service, sales techniques, and showroom etiquette.
-   Ensure adherence to hygiene, safety, and quality standards.
-   Prepare daily/weekly reports on sales, staff performance, and showroom issues.

### **Qualifications**

-   2+ years of experience in retail, hospitality, or showroom management (preferably in F&B or sweets industry).
-   Strong leadership and team supervision skills.
-   Excellent communication and customer service abilities.
-   Proficiency in POS systems and basic reporting tools (Excel/Google Sheets).
-   High attention to detail with strong organizational skills.
-   Ability to handle peak hours and maintain high service quality under pressure.
-   Good English communication is a plus.

## Benefits

-   Private Health Insurance
-   Pension Plan
-   Paid Time Off
-   Training & Development
-   Performance Bonus

## Apply

[Apply at Elite Talent](https://apply.workable.com/elite-talent/j/498F5E2C34/apply)

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