# Employee Relations Officer

> Elite Talent · Baghdad, Iraq · Full-time · Posted 2025-05-11

**Salary:** USD 800–1,000

**Workplace:** on_site

## Description

Efficiently manage employee relations activities and oversee the implementation of internal HR policies.  
Provide recommendations to the HR Manager regarding all workplace violations.

## Requirements

### **Employee Relations**

**Resignations:**

-   Receive resignation requests, verify approvals, and gather related data.
-   Conduct and document exit interviews, analyze causes, and report findings.
-   Notify Compensation Officer of confirmed resignations.
-   Complete offboarding procedures: clearance forms, admin orders, notice period, settlement.
-   Update employee status lists and provide final documentation (e.g., experience letters).

**Leaves:**

-   Manage all types of leave requests, ensuring approvals and required documents are in place.
-   Ensure proper handover procedures for long leaves.

**Attendance:**

-   Monitor employee attendance and coordinate with Compensation Officer and supervisors.
-   Handle lateness reports and issue appropriate disciplinary actions.

**Investigations:**

-   Review official investigation requests via email.
-   Assess each case and determine whether to proceed.
-   Form and manage investigation committees.
-   Document findings and recommendations.
-   Cooperate with Legal Department for any legal follow-ups.

**Communication:**

-   Build effective communication channels with staff across all levels.
-   Act as a trusted point of contact for staff issues.
-   Promote HR’s role as a support center for employees.

**Employee Files and Data:**

-   Receive new hire files from the Compensation Officer.
-   Ensure all required documents are present.
-   Regularly update employee files (leaves, training, admin orders).
-   Maintain confidentiality and sync digital and physical records.

**New Joiners:**

-   Ensure availability of all new joiner needs (equipment, uniform, desk, SIM, etc.).
-   Coordinate onboarding and training programs.
-   Manage asset handovers and bank account openings.

### **Employee Welfare:**

-   Monitor employee events (birthdays, holidays, social events) and respond accordingly.
-   Plan and execute staff events (e.g., Ramadan Iftar, trips).
-   Organize employee recognition activities (e.g., appreciation letters).
-   Handle employee complaints and ensure policy-aligned responses.
-   Build strong relationships with employees to foster trust and communication.
-   Propose motivational ideas to the HR Manager.

### **Archiving:**

-   Develop and implement an efficient document archiving system.
-   Digitize and organize legacy files for easy access.

**Requirements:**

-   Minimum 2 years in Human Resources.
-   Bachelor's degree in Business Administration or a relevant field.
-   Intermediate English (written, spoken, reading).
-   Proficient in Microsoft Office, especially Excel (Dashboards, Analysis, Reports).
-   Proficient in MS Outlook and Windows OS.
-   Strong verbal and written communication.
-   Excellent data gathering and analysis skills.
-   Ability to read body language and interpret reactions.
-   High multitasking ability under pressure.
-   Good understanding of Iraqi Labor Law.

## Benefits

-   Pension Plan
-   Paid Time Off
-   Training & Development

## Apply

[Apply at Elite Talent](https://apply.workable.com/elite-talent/j/A016FF596B/apply)

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