# Process automation and optimization specialist

> ELVTR · Ukraine (Remote) · Full-time · Posted 2026-04-02

**Workplace:** remote

**Department:** Support & Student Care Global

## Description

**ELVTR** is a premier online education platform offering live courses taught by top executives from globally renowned companies. We are dedicated to transforming the online education industry by providing elite-level education and innovative course offerings.

We’re looking for a dedicated and tech-savvy **Process automation and optimization specialist** to join our team. This role is perfect for someone with a solid technical background who is eager to help streamline our systems, manage technical tools, and support our internal teams with their technology needs. 

**This is a full-time remote position.**

**This job is for you if you are**

-   Are a self-motivated individual with a passion for problem-solving in technical areas and enjoy taking on new challenges.
-   Thrive in fast-paced environments, able to juggle multiple tasks and prioritize requests efficiently.
-   Can independently troubleshoot technical issues and find proactive solutions to minimize disruptions.
-   Are a team player who enjoys collaborating across departments to improve systems and workflows.
-   Have a continuous improvement mindset, always seeking ways to automate processes and increase team efficiency.

**Responsibilities**

-   Analyze and improve existing processes across different departments (for example, Sales/Customer Support, etc.)

-   Reduce manual work using automation tools and AI-based solutions
-   Handle technical requests in internal chats, including resolving issues related to tools such as HubSpot, Aircall, Stripe, and similar platforms
-   Research tools, workflows, and technical solutions to support business needs
-   Design and introduce new processes that improve operational efficiency

## Requirements

-   Mid-level experience in automation, process optimization, or operations
-   Proficiency in English at a B2 level or higher
-   Proven ability to learn new tools and systems quickly
-   Experience working independently with documentation and troubleshooting resources
-   Strong communication skills with both technical and non-technical stakeholders
-   High level of ownership and self-motivation
-   Ability to collaborate with stakeholders and organize personal workload effectively
-   Strong communicator able to explain technical topics to non-technical stakeholders, self-motivated, proactive, and ownership-driven.
-   Comfortable collaborating with stakeholders and able to plan and prioritize own tasks effectively.

## Benefits

-   Competitive Salary and Bonuses: We value your contributions and offer competitive compensation and performance-based incentives.

-   Comprehensive Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowances, and complimentary access to all our courses.
-   Flexible Work Environment: Work remotely with a schedule that accommodates your personal and professional needs.
-   Growth Opportunities: Join a company committed to your professional development, offering abundant opportunities for career advancement. 

**Why You Should Join ELVTR**

-   Innovative Culture: Be part of a team that values creativity, collaboration, and intellectual curiosity.
-   Impactful Work: Contribute to a mission that is reshaping the future of online education.
-   Professional Development: Take advantage of learning opportunities and growth prospects within a forward-thinking company. 

**Join Us**

If you are a detail-oriented professional ready to contribute to a leading online education platform, we encourage you to apply. Elevate your career with ELVTR.

_ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor._

## Apply

[Apply at ELVTR](https://apply.workable.com/elvtrcom/j/D8766496D6/apply)

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