# C005093 Network Operations Analyst (NS) - MON 31 Aug

> EMW, Inc. · Brussels, Belgium · Contract · Posted 2026-08-18

**Workplace:** on_site

**Department:** AAS

## Description

**Deadline Date:** Monday 31 August 2026

**Requirement:** Network Operations Analyst

**Location:** Brussels, BE

**Full Time On-Site:** Yes

**Time On-Site:** 100%

**Total Scope of the request (hours):** 418

**Required Start Date:** 6 October 2026

**End Contract Date:** 31 December 2026

**Required Security Clearance:** NATO SECRET

**Duties & Role:**  

The scope of work includes:

-   Delivering first- and second-line operational support for network services.
-   Monitoring, maintaining, troubleshooting, and optimizing network infrastructure.
-   Supporting infrastructure deployment, asset replacement, and technology refresh projects.
-   Implementing network configurations, upgrades, and security controls in accordance with established standards.
-   Maintaining technical documentation, operational procedures, and configuration records.
-   Supporting security compliance activities, infrastructure validation, and acceptance testing.
-   Collaborating with internal stakeholders, service providers, and project teams to ensure effective service delivery.
-   Providing operational support outside normal business hours when required.

Deliverables:

-   Reliably and timely resolution of network incidents and service requests.
-   Stable, secure, and well-maintained network infrastructure supporting business operations.
-   Successful staging, testing, deployment, and commissioning of network equipment for infrastructure projects.
-   Accurate and current technical documentation, operational procedures, and configuration backups.
-   Effective support for security assessments, infrastructure validation, and compliance activities.
-   Recommendations that improve network performance, resilience, operational efficiency, and service quality.
-   Regular reporting on operational activities, project progress, risks, and issues

Duties and Role:

-   Provide first- and second-line support for enterprise network infrastructure, diagnosing and resolving incidents in a timely and systematic manner.
-   Install, configure, replace, maintain, and troubleshoot routing, switching, authentication, and related network technologies.
-   Monitor network performance, identify emerging issues, and implement corrective or preventive actions to maintain service availability.
-   Support Cisco Identity Services Engine (ISE) administration to facilitate client provisioning, moves, additions, and changes.
-   Perform routine operational maintenance, including configuration management, backups, and system health verification.
-   Support network infrastructure projects through equipment preparation, staging, testing, deployment, migration, and acceptance activities.
-   Assist in security assessments, infrastructure validation, and implementation of mandatory security controls.
-   Maintain Standard Operating Procedures (SOPs), technical documentation, and configuration records to support operational continuity.
-   Identify opportunities for process, performance, and infrastructure improvements, and recommend practical solutions.
-   Liaise effectively with internal teams, NCIA Service Lines, and external service providers to coordinate operational and project activities.
-   Work independently with limited supervision while contributing effectively within a collaborative technical environment.
-   Participate in operational planning, status meetings, and technical reviews, providing clear updates on assigned activities.
-   Perform additional duties, including planned out-of-hours support, as required to maintain service continuity.

## Requirements

**Skills, Knowledge & Experience:**

-   The candidate must have a currently active NATO SECRET security clearance
-   Possesses a bachelor degree with 4 years post-related experience;
-   Hold a valid Cisco Certified Network Professional certification;
-   At least four years support experience with Campus (SD-Access) and Datacentre network systems (ACI);
-   At least two years support experience with DNS, DHCP and IP address Management systems (IPAM);
-   At least two years experience with Cisco ISE;
-   At least two years experience with network monitoring system such as Cisco Prime, Cisco CCC, Zabbix; Cisco NDFC;
-   At least two years experience with support and implementation of Wireless network systems;
-   Experience with support of multi-tenancy network environments and multicast network technologies;
-   Support experience and knowledge of Firewall systems;
-   Experience with the support and implementation of Network Load Balancing techniques.

Desirable qualifications:

-   Support experience with VMWare virtual network systems;
-   Support experience with Infoblox;
-   Working experience with Splunk;
-   Working knowledge of PKI certificates and systems;
-   ITIL certified in Service Operations;
-   Prior experience of working in an international environment comprising of both military and civilian elements.

## Apply

[Apply at EMW, Inc.](https://apply.workable.com/emw/j/4783133176/apply)

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