# C005046 Technician (Digital Communications Services) (NS) - MON 17 Aug

> EMW, Inc. · Villaggio degli Ulivi, Italy · Contract · Posted 2026-08-04

**Workplace:** on_site

**Department:** AAS

## Description

**Deadline Date:** Monday 17 August 2026

**Requirement:** Technician (Digital Communications Services)

**Location:** Sigonella, IT

**Full Time On-Site:** No

**Time On-Site:** 80%

**Total Scope of the request (hours):** 700

**Required Start Date:** 22 September 2026

**End Contract Date:** 31 December 2026

**Required Security Clearance:** NATO SECRET

**Duties & Role:**  

-   Identifies and resolves minor design issues.
-   Identifies alternative design options and seeks guidance when deviating from established design patterns.

Network design

-   Specifies the technical configurations and components required for a small network or a network segment in a more complex infrastructure.
-   Follows organisational architectures and standards.

Systems integration and build

-   Conducts tests as defined in an integration test specification and records the details of any failures.
-   Analyses and reports on integration test activities and results.
-   Identifies and reports issues and risks.

Network support

-   Contributes to the operational configuration of network active devices.
-   Assists in the investigation and resolution of problems originating from network infrastructure
-   Assists with specified maintenance procedures for Siemens telephone switchboard, Desk/DECT phone, VoIP/VoSIP phones.
-   Set up and manage the AV infrastructure for digital meetings and events; from AV equipment to streaming and recording;
-   Write, plan and execute a full AV implementation plan in alignment with customers, providing excellent customer service and communication;
-   Prepare and manage a (mobile) streaming studio including videowalls, greenscreen, etc.;
-   Create and write a technical plan and Run of Show for larger digital/hybrid conferences and events;
-   Instruct and supervise a technical team during larger digital/hybrid conferences and events;
-   Design and create jingle's, banners, and other digital signage required for digital events and meetings;
-   Support CISCO WebEx, MS Teams and other event/meeting platforms for Digital/Hybrid Events;
-   Provide first level support and troubleshooting for customers experiencing issues with conference scheduling, video bridging, recording etc.;
-   Identify, verify and diagnose suspected trouble AV/VTC Resources and Services through monitoring;
-   Ensure corrective actions are taken under direction of NDW Engineers (VTC);

**Specific Working Conditions:** Work will be on site; out of business hours support may be expected.

On site, in presence assistance during ongoing meeting will be required to quick fix any issue.

Hardware deployment to users office duties.

## Requirements

**Skills, Knowledge & Experience:**

-   The candidate must have a currently active NATO SECRET security clearance
-   At least two years in working at an International or multinational organization.
-   At least two years' experience in managing Cisco Local Area Network devices and end user devices.
-   Experience in troubleshooting and configuring Polycom VTC devices.
-   Experience in setup and operating Audio/ visual devices to support indoor and outdoor events.
-   Strong Customer Oriented skills are required.

## Apply

[Apply at EMW, Inc.](https://apply.workable.com/emw/j/715060F6E7/apply)

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