# C004696 Technician (User Support) (NS) - THU 20 Aug

> EMW, Inc. · Mons, Belgium · Contract · Posted 2026-08-10

**Workplace:** on_site

**Department:** AAS

## Description

**Deadline Date:** Thursday 20 August 2026

**Requirement:** Technician (User Support)

**Location:** Mons, BE

**Full Time On-Site:** Yes

**Time On-Site:** 100%

**Total Scope of the request (hours):** 425

**Required Start Date:** 28 September 2026

**End Contract Date:** 31 December 2026

**Required Security Clearance:** NATO SECRET

**Duties & Role:**  

-   Install, maintain and operate the full range of computing, printing and network devices required to deliver systems and services for customer office automation.
-   Install and configure for use, COTS software on networked and standalone workstations.
-   Install and configure network client software on LAN workstations.
-   Configure local server software and configure special peripheral devices.
-   Create, maintain and troubleshoot user access issues for static and mobile devices.
-   Work with Organisational Units in Active Directory and Group Policy Execute support requests, work orders and other tasks.
-   Prepare software packages for automatic deployment.
-   Contribute to IT Security compliance and remediation.
-   Contribute to incident, change, configuration and asset management processes through ITSM toolkit.

**Specific Working Conditions:** This position will cover for NIC on a short-term absence

## Requirements

**Skills, Knowledge & Experience:**

-   The candidate must have a currently active NATO SECRET security clearance
-   Computing Technology Industry Associating (CompTIA A+) or Microsoft Certified IT Professional.
-   Proven Experience working Microsoft System Centre Configuration Manager.
-   Proven Experience working with Active Directory Objects, user accounts and permissions.
-   3 years experience working in a ICT CIS environment.
-   3 years experience supporting IT users, desktop hardware and software 3 years experience working in an IT administration role.
-   Knowledge of the capabilities and deployment of Personal Computers (PC).
-   Knowledge of current operating systems and office automation software.

## Apply

[Apply at EMW, Inc.](https://apply.workable.com/emw/j/DB5E2731EB/apply)

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