# C005458 Senior Technician (Innovation Continuous Improvement) (NS) - TUE 13 Oct

> EMW, Inc. · Mons, Belgium · Contract · Posted 2026-09-30

**Workplace:** on_site

**Department:** AAS

## Description

**Deadline Date:** Tuesday 13 October 2026

**Requirement:** Senior Technician (Innovation and Continuous Improvement)

**Location:** Mons, BE

**Full Time On-Site:** Yes

**Time On-Site:** 100%

**Total Scope of the request (hours):** 350

**Required Start Date:** 18 November 2026

**End Contract Date:** 31 December 2026

**Required Security Clearance:** NATO SECRET

**Duties & Role:** 

-   Actively participate in operational requirement alignment and planning phases of projects.
-   Collaborate with relevant stakeholders to support the definition of the project support model and associated requirements.
-   Contribute to the coordination and follow-up of activities required for projects transitioning to Service Operations.
-   Prepare and maintain acceptance criteria for projects transitioning to Service Operations.
-   Support the review of project deliverables against acceptance criteria and operational requirements.
-   Review relevant project documentation to assess alignment with service operation requirements and provide comments and recommendations.
-   Monitor project transition activities and follow up on identified actions, dependencies and outstanding items.
-   Ensure appropriate stakeholder engagement and communication throughout project transition activities.
-   Deputise for higher-grade staff, if required.
-   Perform other duties as may be required.

## Requirements

**Skills, Knowledge & Experience:**

-   The candidate must have a currently active NATO SECRET security clearance
-   Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience.
-   Practical experience in the implementation of ITIL Service Operations processes, preferably in an Operations Centre environment.
-   Experience working in a large corporate environment with matrixed structures.
-   Familiarity with analysing and reviewing business processes, project management, and preparing business documentation.
-   Exposure to assessing feasibility of business process changes and recommending new approaches.
-   Good knowledge and experience of Telecommunications/Network/Information Technology solutions and products.

Desirable Experience and Education:

-   PRINCE2 Foundation or Agile PM or equivalent
-   ITIL V3 or 4 Foundation or equivalent
-   ITIL CSI or Six Sigma Green belt or equivalent
-   Business Analysis Management or equivalent
-   Prior experience of working in an international environment comprising both military and civilian elements;
-   Knowledge of NATO responsibilities and organization, including ACO and ACT.

## Apply

[Apply at EMW, Inc.](https://apply.workable.com/emw/j/F68F8A5ED7/apply)

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