# Maintenance Service Account Manager - EV Installations Conversion (B2C & B2B)

> Envision Employment Solutions · Cairo, Egypt · Full-time · Posted 2026-06-01

**Workplace:** on_site

**Department:** Sales

## Description

**Envision Employment Solutions** is currently looking for a **Maintenance Service Account Manager – EV Installations Conversion (B2C & B2B)**  for one of our partners, a leader in the Solar Energy System Service industry!

**Job Summary:**

The **Maintenance Service Account Manager** will monetize the installed base by converting existing EV charger clients into recurring revenue streams (maintenance, upgrades, software, additional units).

**Responsibilities:**

-   Manage and develop relationships with an existing portfolio of residential (B2C) and business (B2B) EV charging customers to maximize long-term customer value.
-   Drive recurring revenue growth by converting installed customers into maintenance agreements, service contracts, software subscriptions, and other value-added offerings.
-   Identify and pursue upselling opportunities, including charger upgrades, expanded capacity, smart charging features, software enhancements, and system integrations.
-   Promote customer retention and loyalty by ensuring a high-quality customer experience throughout the lifecycle of the installation.
-   Collaborate closely with service, technical, and operations teams to ensure seamless delivery of contracted services and customer support.
-   Monitor customer performance, usage patterns, and service needs to proactively identify opportunities for account growth and contract renewals.
-   Maintain regular engagement with customers to strengthen relationships, address concerns, and increase adoption of additional products and services.

## Requirements

-   Bachelor's degree in Business Administration, Engineering, Marketing, or a related discipline.
-   5–8 years of experience in account management, after-sales sales, service contract sales, subscription-based sales, or customer success roles.
-   Proven track record of managing customer portfolios and driving revenue growth through renewals, upselling, and cross-selling activities.
-   Experience in after-sales or service sales within automotive OEMs, dealer networks, or related automotive sectors is highly preferred.
-   Experience selling maintenance contracts or recurring services within industries such as HVAC, elevators, generators, solar energy, telecommunications, or other technical service environments is strongly preferred.
-   Familiarity with subscription-based business models, recurring revenue generation, and customer lifecycle management.
-   Strong commercial awareness, including pricing, contract renewals, customer profitability, and revenue retention strategies.
-   Experience working with CRM systems and customer portfolio management tools is an advantage.

## Apply

[Apply at Envision Employment Solutions](https://apply.workable.com/envisiones/j/98B1DC47EA/apply)

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