# Outbound Sales Development Representative

> EPOS · Singapore, Singapore · — · Posted 2026-07-27

**Workplace:** on_site

**Department:** EPOS Pte Ltd

## Description

### Drive Business Growth. Open Doors. Create Opportunities.

At **EPOS**, we're transforming how businesses accept payments and manage their operations through innovative POS and digital payment solutions. As we continue to expand, we're looking for a motivated **Outbound Sales Development Representative (SDR)** to identify and engage prospective merchants, generate qualified sales opportunities, and fuel our sales pipeline.

If you're confident speaking with business owners, enjoy building relationships, and thrive in a target-driven environment, we'd love to hear from you!

### What You'll Do

-   Proactively identify and engage prospective SME merchants through cold calls, emails, WhatsApp, LinkedIn, and other outbound channels.
-   Build and manage a healthy sales pipeline by prospecting across industries such as F&B, Retail, Beauty, Healthcare, Services, and more.
-   Understand merchants' business operations, challenges, and payment needs.
-   Introduce EPOS' POS systems, payment solutions, and value-added services to prospective customers.
-   Qualify leads based on predefined sales criteria and schedule meetings or product demonstrations for the Merchant Acquisition team.
-   Maintain accurate records of all prospecting activities in the CRM system.
-   Follow up consistently with prospects to nurture opportunities and drive engagement.
-   Collaborate with Marketing on outbound campaigns and account-based initiatives.
-   Stay updated on industry trends, competitor offerings, and market developments.

### Bonus Points If You Have

-   Experience selling POS systems, fintech, SaaS, payment solutions, or merchant services.
-   Experience engaging SME business owners and decision-makers.
-   Knowledge of digital payments, QR payments, card acquiring, or merchant acquiring.
-   Ability to speak additional languages (Mandarin, Malay, or Tamil) to better engage a diverse merchant base.

### What Success Looks Like

-   Consistently achieve monthly outbound activity targets (calls, emails, and outreach).
-   Generate high-quality qualified leads and sales opportunities.
-   Maintain a healthy sales pipeline with strong conversion rates.
-   Deliver an excellent first impression of the EPOS brand.
-   Contribute meaningfully to the growth of the sales team and business.

## Requirements

### What We're Looking For

-   Diploma or Bachelor's Degree in Business, Marketing, Communications, or a related field.
-   1–3 years of experience in Sales Development, Business Development, Telemarketing, or B2B Sales.
-   Experience in outbound prospecting or cold calling is highly preferred.
-   Excellent communication, negotiation, and relationship-building skills.
-   Comfortable making a high volume of outbound calls and handling objections professionally.
-   Highly self-motivated, resilient, and target-oriented.
-   Strong organisational and time management skills.
-   Experience using CRM platforms (Salesforce, HubSpot, Zoho, etc.) is an advantage.

## Benefits

### Why Join EPOS?

-   Be part of one of the fastest-growing digital payment and POS solution providers.
-   Work with innovative products that help SMEs digitise and grow their businesses.
-   Receive comprehensive product and sales training.
-   Enjoy clear career progression into Merchant Acquisition, Account Executive, or Sales Leadership roles.
-   Thrive in a collaborative, high-performance, and fast-paced environment where your contributions make a real impact.

## Apply

[Apply at EPOS](https://apply.workable.com/epos/j/A7B7C3FE22/apply)

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