# Senior Desktop Support

> Essel · Menlo Park, United States · Contract · Posted 2023-11-16

**Workplace:** on_site

## Description

Start your career with Essel! We are looking for a Senior Desktop Support to support one of our clients in Menlo park or San Francisco area. Do you have what it takes to take the next step?

-   Job description:
-   Update and maintain technology knowledgebase with customer facing and internal troubleshooting documentation
-   Perform remote and on-site troubleshooting through efficient troubleshooting methodology
-   Test and deploy hardware and software solutions as part of new deployments, break-fix issues and move-add-change
-   Manage end-user technology projects, such as migrations, deployments and introduce new technology solutions

## Requirements

-   Interpersonal and customer facing skills
-   Proven experience as a _**Senior Desktop Support/ IT Technician**_
-   Trouble shooting complex technical problems • Proven excellence in customer service, interpersonal and customer-facing skills
-   Troubleshooting with all different types issues
-   Experience with VDI, Microsoft, windows 10, virtual desktops, imaging workstations, deploying and troubleshooting break/fix hardware and peripherals

## Apply

[Apply at Essel](https://apply.workable.com/esselenvironmental/j/F3AE9A142E/apply)

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