# Assistant Center Sales Manager, Greater Boston

> European Wax Center · Boston, United States · Full-time · Posted 2026-08-17

**Workplace:** on_site

**Department:** Assistant Center Sales Manager

## Description

### Assistant Manager (ACSM)

### The Opportunity

We’re looking for a high-energy, people-first **Assistant Manager (ACSM)** who knows how to create an incredible guest experience while motivating a team to perform at its best.

As a key member of our **Center Leadership Team**, you’ll partner closely with the Center Sales Director to bring the EWC Growth culture to life every day. You’ll coach and develop the front-of-house team, help drive sales and KPIs, keep center operations running smoothly, and make sure every guest leaves feeling confident, cared for, and excited to come back.

This is a **full-time, hourly leadership position** with strong earning potential, great benefits, and room to grow.

### What You’ll Own

### Lead + Develop Your Team

-   Train, coach, and motivate Guest Service Associates to deliver an exceptional guest experience.
-   Onboard new team members and set them up for success from day one.
-   Support scheduling, shift coverage, and day-to-day personnel management.
-   Co-lead Strut sessions and facilitate one-on-one coaching conversations.
-   Review employee timesheets and support accurate payroll processing.
-   Create a culture of accountability, energy, teamwork, and results.

### Drive Sales + Guest Loyalty

-   Lead from the front by educating guests on **Wax Passes, Services, and Products.**
-   Help the team achieve sales and performance goals through coaching and real-time feedback.
-   Support guest acquisition, retention, and retail sales initiatives.
-   Help develop and execute local store marketing efforts through grass-roots marketing opportunities.

### Deliver an Exceptional Guest Experience

-   Set the standard from check-in to check-out.
-   Process appointments, payments, refunds, and guest requests with confidence and professionalism.
-   Optimize the Reservation Book based on guest needs and Associate availability.
-   Monitor guest satisfaction and step in quickly to resolve concerns.
-   Make sure every interaction reflects the EWC Growth standard.

### Keep the Center Running Like a Business

-   Support weekly and monthly retail and COGS inventory counts.
-   Complete weekly bank deposits and cash reconciliation.
-   Help oversee center cleanliness, safety, maintenance, and organization.
-   Keep the front desk, storage areas, and shared spaces guest-ready at all times.
-   Jump in wherever needed to keep the team and center performing at their best.

### Ready for Your Next Leadership Move?

If you’re competitive, people-focused, sales-minded, and ready to grow your leadership career, we want to meet you.

**Bring the energy. Develop the team. Create unforgettable guest experiences. And help us grow.**

## Requirements

You’ll Thrive Here If You…

-   Have **2+ years of leadership or management experience**, preferably in retail, hospitality, beauty, fitness, or another fast-paced customer-facing environment.
-   Are a current **Key Holder or emerging leader ready for your next step**.
-   Love coaching people and helping them win.
-   Are comfortable talking about sales, goals, and KPIs — and know how to motivate a team around them.
-   Have experience with POS and computerized scheduling systems; **Zenoti preferred**.
-   Communicate clearly, professionally, and confidently.
-   Stay organized and composed when things get busy.
-   Bring positive energy, strong judgment, and a solutions-first mindset.
-   Aren’t afraid to roll up your sleeves and lead by example.

## Benefits

**$19–$23/hour**, based on experience, **plus serious earning potential:**

-   Up to **$6,000 in annual commission** based on monthly sales targets
-   **Additional commission on Wax Pass sales**
-   Medical, Dental + Vision insurance
-   401(k) plan
-   Life insurance
-   Paid parental leave
-   **50% off retail products**
-   **Complimentary waxing services at any of our centers**

EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.

## Apply

[Apply at European Wax Center](https://apply.workable.com/ewc-growth/j/B3E90E5AC0/apply)

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