# State Head - Merchant Acquiring

> FairMoney · Lagos, Nigeria (Hybrid) · Full-time · Posted 2025-02-09

**Workplace:** hybrid

**Department:** Sales

## Description

**About the company**

FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures.  
In alignment with its vision, FairMoney is actively constructing the foremost mobile banking platform and point-of-sale (POS) solution tailored for emerging markets. The journey began with the introduction of a digital microcredit application exclusively available on Android and iOS devices. Today, FairMoney has significantly expanded its range of services, encompassing a comprehensive suite of financial products, such as current accounts, savings accounts, debit cards, and state-of-the-art POS solutions designed to meet the needs of both merchants and agents.**FairMoney thrives on its diverse workforce, bringing together talent from over 27 nationalities. This multicultural team drives the company’s mission of reshaping financial services for underserved communities.**To gain deeper insights into FairMoney’s pivotal role in reshaping Africa’s financial landscape, we invite you to watch informative [video](https://www.youtube.com/watch?v=qJAvPHdpRD0).

The State Head for Large Merchant Acquisition will spearhead the acquisition efforts for high-value merchants across various key sectors, focusing on those with a minimum monthly turnover of N6 million per terminal and N30 million per month.

**Key Responsibilities:**

-   Industry Focus: Lead merchant-acquiring efforts in key sectors, including but not limited to transportation, travel agencies, luxury bus operators, logistics, courier services, and ride-sharing platforms (e.g., Bolt & Uber).
-   Relationship Building: Develop robust relationships with top merchants in the targeted sectors, fostering connections with key decision-makers.
-   Team Management: Oversee a team of Key Account Managers responsible for acquiring and managing large merchants within the designated verticals.
-   Network Development: Leverage an extensive network to identify opportunities, understand merchant needs, and promote the organization’s solutions for mutual satisfaction.
-   Industry Engagement: Actively participate in industry-related events to expand relationships with key merchants, staying updated on sector trends and challenges.
-   Association Partnerships: Collaborate with major associations within the targeted verticals to facilitate merchant acquisition and strengthen industry connections.
-   Key Account Maintenance: Manage relationships with key accounts, ensuring their satisfaction and promptly addressing any concerns.
-   Complaint Resolution: Timely resolution of merchant complaints, ensuring high customer satisfaction.
-   Network Expansion: Continuously build networks within the assigned verticals, identifying new opportunities for merchant acquisition.
-   Product Knowledge: Develop a comprehensive understanding of the organization's products and services, guiding others and effectively communicating value propositions to merchants.

## Requirements

-   Bachelor’s Degree in Sales and Marketing or related fields.
-   8-10 years of experience in Merchant Business within Fintech or a Commercial Bank, with a focus on managing large merchants.
-   Strong communication and interpersonal skills.
-   Proven track record of success in key account management, preferably within the fintech industry.
-   Experience in managing high-performing sales teams.
-   Flexibility, result-oriented mindset, and a strong work ethic.
-   Self-motivated and capable of working independently to meet and exceed sales targets.
-   Previous experience in Customer Service is a plus.

## Benefits

-   Private Health Insurance
-   Performance Bonus
-   Pension Plan
-   Training & Development

**Recruitment Process:**

-   A screening call with a member of the recruitment team for 30 minutes.
-   Technical interview with the hiring manager for 30 to 60 minutes.

## Apply

[Apply at FairMoney](https://apply.workable.com/fairmoney/j/B014DD541D/apply)

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