# Operations Assistant

> Far Out Scout · Philippines (Remote) · Contract · Posted 2026-04-30

**Workplace:** remote

**Department:** Far Out Scout

## Description

### **About the Role**

We’re looking for a detail-oriented **Operations Assistant** to support our internal team with attendance tracking and CSR scheduling. This is a **non-voice, operations-focused role** that plays a critical part in keeping day-to-day operations running smoothly.

If you enjoy building structure, working with data, and making sure everything (and everyone) is where they need to be — this role is for you.

### **What You’ll Do**

**Attendance Management**

-   Track daily attendance, including absences, tardiness, and leave requests
-   Maintain accurate and up-to-date attendance records
-   Flag issues and coordinate with team leads to ensure accountability

**Scheduling & Workforce Coordination**

-   Build and manage CSR schedules to ensure proper team coverage
-   Adjust schedules dynamically based on operational needs
-   Work closely with team leads to align staffing with demand

**Operations Support**

-   Maintain trackers, reports, and internal documentation
-   Support payroll inputs by validating attendance and schedules
-   Help enforce internal processes and operational guidelines
-   Take on ad hoc operational and administrative tasks as needed

## Requirements

### **What We’re Looking For**

-   **3–5 years of experience** in operations, workforce management, HR support, or admin roles
-   Hands-on experience with **attendance tracking, scheduling, or workforce coordination**
-   Strong attention to detail — you catch what others miss
-   Comfortable working with spreadsheets, trackers, and reporting tools
-   Clear communicator who can coordinate across teams

**Bonus if you have:**

-   Experience in a **BPO or customer support environment**
-   Exposure to QA, ticketing systems, or CRM tools
-   Background in HR/admin functions (payroll support, employee coordination, etc.)
-   Familiarity with tools like Google Workspace, time-tracking, or scheduling platforms

## Apply

[Apply at Far Out Scout](https://apply.workable.com/faroutscout/j/953276CAEE/apply)

---
Powered by [Workable](https://www.workable.com)