# Veterinary Referral Coordinator in Clearwater, Florida

> Fetch Specialty & Emergency Veterinary Centers · Clearwater, United States · Full-time · Posted 2026-10-08

**Workplace:** on_site

**Department:** Support Team

## Description

Are you passionate about delivering exceptional guest experiences and building strong relationships within the veterinary community? Fetch Specialty & Emergency Veterinary Centers in Clearwater, FL, is seeking a **Veterinary Referral Coordinator** to join our team!

Fetch is a _**family-owned**_ group of veterinary hospitals dedicated to advancing specialty and emergency veterinary care for pets and their families. Our team of professionals works collaboratively with referring veterinarians to deliver top-notch care and innovative solutions.

**Position Overview**

The Veterinary Referral Coordinator serves as the liaison between Fetch’s team of doctors and our referral partners. This key role combines exceptional guest service, a concierge-like approach, and detailed organizational skills to enhance the experience of our referring community. The Coordinator ensures a seamless referral process, providing personalized support to veterinarians, guests, and their beloved pets.

**Key Responsibilities**

-   **Referring Veterinarian Liaison:**

-   Serve as the main point of contact for referring veterinarians and their teams.
-   Direct cases to the appropriate services and address questions or concerns.

-   **Medical Record Management:**

-   Review medical records from referring teams to ensure all necessary information is included.
-   Audit and ensure completeness of medical records.
-   Create and send clinical summaries to referring doctors.

-   **Community Engagement:**

-   Foster relationships with the veterinary community by identifying and addressing their needs.
-   Partner with the marketing team to organize veterinary education events for our referral partners and their teams.

-   **Guest Coordination:**

-   Facilitate pre-appointment communication with new guests to provide a welcoming experience.
-   Personally greet and onboard new guests during their first visit.
-   Conduct follow-ups after visits or hospitalization.

## Requirements

-   High School diploma or equivalent
-   Prior experience in a veterinary clinic or hospital setting
-   Excellent verbal and written communication skills
-   Strong organizational and multitasking abilities
-   Attention to detail and ability to maintain accurate records
-   Proficient in using computer systems and software applications
-   Ability to work collaboratively in a team environment
-   Customer service-oriented mindset

## Benefits

-   Health Care Plan (Medical, Dental & Vision)
-   Safe Harbor 401K with Company Match
-   Life Insurance (Basic, Voluntary & AD&D)
-   Paid Time Off (Vacation, Sick & Personal)
-   Holiday Pay
-   Paid Family Leave (Maternity, Paternity)
-   Short Term & Long Term Disability
-   Employee Assistance Program (EAP)
-   Team member Pet Discount
-   Pet Wellness Plan
-   Continuing Education
-   Uniform Allowance
-   Tuition Reimbursement

## Apply

[Apply at Fetch Specialty & Emergency Veterinary Centers](https://apply.workable.com/fetch-veterinary/j/4AEC475DDB/apply)

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