# MAWM Configuration Lead Consultant > Fulfillment IQ · Atlanta, United States (Hybrid) · Full-time · Posted 2026-05-22 **Workplace:** hybrid **Department:** WMS ## Description **General Information:** **Job Title:** **MAWM Configuration Lead Consultant** **Location: Atlanta, GA, United States (Onsite/Hybrid)** **Job Type: Contract**   **Travel Expectations: Up to 50% travel, based on customer requirements.** **Reporting Line: Co-Founder & COO** **About Fulfillment IQ (FIQ):**    Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.  We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.  Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.  If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.  **Role Overview:**  We are seeking an experienced **MAWM Configuration Lead Consultant** with deep expertise in **Manhattan Active Warehouse Management** to lead configuration design, solution validation, and implementation activities across large-scale WMS transformation programs. This role requires strong hands-on configuration expertise, functional understanding of warehouse operations, and the ability to lead client-facing workshops, translate business requirements into scalable MAWM solutions, and guide project teams through design, configuration, testing, deployment, and stabilization. The ideal candidate will act as a trusted advisor to business, operations, and technical stakeholders while owning key configuration workstreams and ensuring the MAWM solution is aligned with operational goals, system standards, and implementation best practices. **Key Responsibilities:** - Lead MAWM configuration workstreams across full-cycle implementation projects. - Own configuration design for core warehouse processes, including receiving, putaway, replenishment, inventory control, picking, packing, shipping, cross-dock, and labor-related workflows. - Translate business requirements into scalable Manhattan Active WMS configuration solutions. - Lead client workshops and design sessions to gather requirements, validate process flows, and define future-state workflows. - Configure Manhattan Active WMS using Configuration Director and related MAWM tools. - Manage and govern multi-configuration environments across project phases. - Collaborate with functional consultants, technical teams, integration teams, QA teams, and client stakeholders to ensure solution alignment. - Review and validate configuration changes to ensure quality, consistency, and adherence to project standards. - Support integration discussions involving APIs, JSON payloads, Postman testing, ERP integrations, and external systems. - Partner with technical teams on Manhattan ProActive Extension requirements, validation, and solution design. - Create and maintain detailed documentation, including configuration specifications, business rules, process flows, test scenarios, and design artifacts. - Support SIT, UAT, regression testing, defect triage, and go-live readiness activities. - Identify risks, configuration gaps, process inefficiencies, and opportunities for optimization. - Provide guidance and mentorship to junior consultants and configuration team members. - Support deployment, hypercare, stabilization, and post-go-live improvement activities. - Act as a key point of contact for configuration-related decisions, risks, escalations, and solution recommendations. **Required Skills & Experience:** - Bachelor’s degree in Computer Science, Information Systems, Supply Chain, Business, Engineering, or a related field; or equivalent work experience. - 8+ years of experience in WMS consulting, supply chain systems implementation, or warehouse technology transformation. - Strong hands-on experience with **Manhattan Active Warehouse Management** configuration. - Minimum of 2 full-cycle Manhattan Active WMS implementations. - Proven experience leading MAWM configuration workstreams or solution design activities. - Strong knowledge of warehouse operations, including receiving, putaway, replenishment, cycle counting, inventory control, picking, packing, shipping, and cross-docking. - Experience working with **Configuration Director** and managing multi-configuration environments. - Familiarity with Manhattan ProActive Extension development concepts and related solution validation. - Working knowledge of APIs, JSON, Postman, and integration testing. - Experience supporting system integrations between WMS, ERP, TMS, automation, parcel, labor, and other supply chain systems. - Strong experience with SIT, UAT, defect resolution, go-live readiness, and post-go-live support. - Ability to lead requirements workshops, design discussions, and stakeholder alignment sessions. - Strong analytical, troubleshooting, documentation, and problem-solving skills. - Excellent communication skills with the ability to engage business users, technical teams, project leaders, and executive stakeholders. - Experience working in Agile or hybrid project delivery environments. **Preferred Qualifications:** - Experience with cloud platforms such as Google Cloud Platform, AWS, or Azure. - Experience with Manhattan SCI reporting and analytics tools. - Knowledge of distribution center transportation, parcel, automation, robotics, or labor management processes. - Experience working with retail, consumer goods, eCommerce, 3PL, or omnichannel fulfillment environments. - Prior experience mentoring consultants or leading small project teams. - Experience contributing to solution governance, configuration standards, and implementation best practices. **What Success Looks Like in the First 90 Days:** **30 Days In** - Build a strong understanding of the client environment, current MAWM setup, project scope, and implementation objectives. - Review existing configurations, process flows, integrations, open issues, and design documentation. - Establish relationships with client stakeholders, operations teams, technical teams, and internal project members. - Begin contributing to requirements discussions, configuration reviews, and design validation sessions. - Identify key risks, gaps, and areas requiring deeper analysis. **60 Days In** - Take ownership of assigned MAWM configuration workstreams. - Lead configuration discussions and support design decisions across key warehouse processes. - Drive configuration updates, documentation, and validation activities. - Support integration planning, testing readiness, and defect triage. - Provide clear recommendations to improve solution quality, usability, and operational alignment. - Demonstrate strong progress against project milestones and configuration deliverables. **90 Days In** - Independently lead configuration deliverables for assigned functional areas. - Support or lead go-live readiness, deployment planning, and hypercare preparation. - Provide strategic input on MAWM design, configuration governance, and future enhancements. - Help deliver measurable improvements in solution quality, system stability, and warehouse process efficiency. - Be recognized as a trusted MAWM configuration lead by stakeholders and project teams. **Key Performance Indicators:’** - **Configuration Delivery:** Timely and accurate completion of assigned configuration deliverables. - **Solution Quality:** Low defect leakage and strong alignment between configuration and business requirements. - **Testing Success:** High SIT/UAT pass rates and timely defect resolution. - **Go-Live Readiness:** Smooth deployment with minimal rework or stabilization issues. - **Stakeholder Satisfaction:** Positive feedback from client business users, operations teams, and technical stakeholders. - **Process Improvement:** Measurable improvement in warehouse productivity, accuracy, cycle time, or operational efficiency. - **Team Leadership:** Effective guidance, collaboration, and knowledge sharing across project teams. **Why You’ll Love Working Here:**    At Fulfillment IQ, we don’t just build supply chain solutions; we build long-term careers.  We believe in giving our people real ownership, real influence, and meaningful responsibility. Whether you’re leading a client relationship, shaping a solution, or building internal capability, your decisions have visible impact.  We operate with a high-trust, high-standards culture that values clear thinking, collaboration, and accountability without unnecessary hierarchy or bureaucracy.  Here’s what makes Fulfillment IQ a rewarding place to work:  **Work That Matters**  You’ll help solve real operational challenges that directly impact global commerce, customer experience, and supply chain performance.  **Career Growth That Matters**  We invest in mentorship, leadership development, and continuous learning — supporting both vertical growth and long-term career progression.  **Flexibility to Thrive**  We support remote and hybrid work models, flexible schedules, and trust our teams to manage their time responsibly.  **We Celebrate Impact**  From project wins to personal milestones, we recognize contribution, celebrate progress, and value consistency over heroics.  **A Collaborative Culture**  You’ll work alongside experienced consultants, engineers, product leaders, and commercial professionals who value ownership, transparency, and high standards.  **Perks you’ll appreciate:**  **Health & Wellness**  - Comprehensive health and dental coverage for you and your family (region-specific plans)  - Employee wellness programs where applicable  **Time Off**  - Competitive paid time off (PTO), sick leave, and public holidays  - Flexible leave policies that respect local labor standards  **Retirement & Financial Security**  - Retirement savings programs and employer contributions  - Region-specific plans (401(k) in the U.S., CPP and supplementary plans in Canada)  **Professional Growth**  - Dedicated learning and development budget  - Support for skills development, leadership growth, and career progression  **Flexible Work**  - Remote and hybrid work options  - Flexible working hours aligned to role and client needs  **Additional Perks**  - Equipment and workstation allowances  - Internet and business travel reimbursements  - Employee stock options (ESOP), where applicable  - Team events, meetups, and company offsites  **Life at Fulfillment IQ:**  Fulfillment IQ is a people-first company built in trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace.  **Learn More About Us:**  **Website: fulfillmentiq.com  LinkedIn: Fulfillment IQ  Spotify: eCom Logistics Podcast Spotify  YouTube: eCom Logistics Podcast YouTube** ## Apply [Apply at Fulfillment IQ](https://apply.workable.com/fiq/j/30C592EB7B/apply) --- Powered by [Workable](https://www.workable.com)