# Relationship Manager

> First Circle · Taguig, Philippines (Hybrid) · Full-time · Posted 2026-07-03

**Workplace:** hybrid

**Department:** PH Hiring

## Description

**First Circle** is one of the **fastest-growing FinTech companies in the country**, providing financial services to under-served SMEs. We've already transformed access to credit for thousands of businesses, and **now we're building a full-stack neobank** offering multi-currency bank accounts, payments, FX, corporate credit cards, and payroll. As we enter this next phase of growth, we're hiring exceptional talent with a track record of excellence to join us in shaping the next chapter.

We're looking for a customer-oriented **Relationship** **Manager** to join our team. In this role, you will be responsible for building and nurturing strong long-term relationships with our clients, understanding their financial needs, and providing them with tailored financing solutions.

We provide the best customer experience for SMEs in the Philippines - check out our Google reviews to see why our customers love us, and apply if you think you have what it takes to hit the same heights.

### Responsibilities

-   **Client Relationship Management:** Build and maintain strong relationships with SME owners, serving as their primary point of contact.
-   **Needs Assessment & Financial Advisory:** Understand clients’ financial goals and recommend suitable financing solutions.
-   **Portfolio Management & Client Retention:** Manage a portfolio of clients to ensure satisfaction, loyalty, and long-term engagement.
-   **Business Development:** Proactively identify upselling, cross-selling, and growth opportunities while staying informed on market and competitor trends.
-   **Service Excellence & Collaboration:** Deliver exceptional customer service, resolve issues efficiently, and coordinate with cross-functional teams to ensure seamless product and service delivery.

## Requirements

-   **Industry Experience:** 3-5 years of relationship management experience - preferably in banking, financial services, or lending.
-   **Strong Communication & Relationship Skills:** Excellent interpersonal abilities with a demonstrated capacity to build and maintain client relationships.
-   **Analytical & Decision-Making Ability:** Strong problem-solving skills with sound judgment in decision-making.
-   **Self-Motivated & Independent:** Ability to work independently with high initiative and accountability.
-   **Organizational, Technical & Networking Strength:** Strong time management and organizational skills, proficiency in Microsoft Office, and preferably an established network within the business community.

## Benefits

-   **Salary package:** Dependent on experience level, plus bonus incentives for strong performance.
-   **Hybrid work set-up:** 2 days per week in our BGC office; remote the rest of the time.
-   **Perks & benefits:** HMO coverage from month one, free catered lunches, monthly fitness allowance, transportation & accommodation allowance, and more.
-   **Join a team with a deeply collaborative culture!** Learn more here: [https://www.firstcircle.ph/careers](https://www.firstcircle.ph/careers)

## Apply

[Apply at First Circle](https://apply.workable.com/first-circle/j/2AA4B0B9A3/apply)

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