# HR Coordinator & Office Manager

> First Focus · Melbourne, Australia · Part-time · Posted 2026-04-23

**Salary:** AUD 70,000–90,000

**Workplace:** on_site

**Department:** People & Strategy

## Description

### **Ever walked into an office and just… felt it?**

Good vibe. Good people. Coffee strong enough to survive a Melbourne winter.

Yeah, that doesn’t happen by accident.

We’re looking for someone who can **create that feeling on purpose**. Someone who takes pride in the details, remembers names, notices when something’s off, and fixes it before anyone else even realises.

### **About First Focus**

We’re First Focus, Australia’s leading mid-market Managed Service Provider, and yes, we’ve been named #1 by Cloudtango nine years running.

We’ve grown to 360+ people across Australia, New Zealand, and the Philippines, without turning into a corporate maze of approvals and buzzwords. People here are trusted, supported, and given room to actually do their job.

We care a lot about our values (check them out here -[https://www.firstfocus.com.au/about-us/)](https://www.firstfocus.com.au/about-us/\)), especially **“Wow the Customer”**. In this role, your “customers” just happen to be your teammates. No pressure, just 40+ Melburnians expecting a great office experience every day.

### **Why this role is different**

This isn’t your standard HR admin role hiding behind spreadsheets.

This is:

-   Part **culture builder**
-   Part **office ringmaster**
-   Part **HR problem-solver**
-   And occasionally part **“who organised this catering and why is it actually good?”**

Reporting to our Chief People Officer, you’ll be the person who makes the Melbourne office feel like a place people want to come to, even when it’s raining sideways and the tram is late.

## Requirements

### **What you’ll be doing**

-   Keeping engagement high, not forced fun, actual, real engagement
-   Running the Melbourne office day-to-day, facilities, vendors, and all the bits people only notice when they break
-   Being the local go-to for people managers across ANZ
-   Creating onboarding experiences that don’t feel like paperwork marathons
-   Supporting onboarding, performance, employee relations, compliance, and training initiatives across the business, with opportunities to get involved in benefits and broader people programs as the role grows
-   Assisting with employee relations, compliance, and performance support
-   Managing systems including our LMS, employee engagement platform, and performance management tools
-   Jumping into projects across training, benefits, and internal communication

### **What you’ll bring**

-   Experience in office or branch management, ideally in professional services
-   Solid HR generalist exposure, you’ve seen enough to not panic when things get messy
-   High emotional intelligence, you read the room before the room knows it needs reading
-   Strong admin skills and attention to detail
-   Clear, confident communication, from grads to execs
-   A warm personality and a sense of humour, because Melbourne runs on both coffee and sarcasm
-   Alignment with our values, seriously, check them out here before applying: [https://www.firstfocus.com.au/about-us/](https://www.firstfocus.com.au/about-us/)
-   Bonus: AI literacy, or at least curiosity about it

## Benefits

### **aka Reasons you’ll Stay**

-   Competitive salary package including up to $90,000 (0.8 FTE/4 days) + other benefits
-   Free access to Uprise, 1:1 coaching with qualified psychologists or counsellors
-   Flexible working for work-life balance
-   “Never Stop Growing”: 10 paid study days per year (pro-rata), exam fees paid, pay rises for certifications (conditions apply)
-   Weekly internal training and a full learning library
-   FastTrack mentoring program
-   MAD (Making a Difference) Council for equality, charity, and environment
-   Tesla company car option (conditions apply)
-   Regular social events and a genuinely great team culture

### **Final thought**

If you’re the kind of person who:

-   Notices when the milk’s out before anyone complains
-   Fixes problems before they become Slack messages
-   And quietly makes everything run better without needing a spotlight

You’ll probably love this role.

And Melbourne will probably love you back.

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

## Apply

[Apply at First Focus](https://apply.workable.com/first-focus/j/6A6901CFE3/apply)

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