# Pre-Sales Solution Engineer

> X-PHY · Singapore, Singapore · — · Posted 2026-02-04

**Workplace:** on_site

## Description

### **About Flexxon**

At Flexxon, we don’t just build products—we build the future.

As a technology company at the forefront of innovation, Flexxon is on a mission to redefine industry standards, push boundaries, and deliver cutting-edge storage solutions that power and protect the digital world.

Joining us isn’t about securing a job—it’s about embarking on an entrepreneurial journey where you grow with the company. We are looking for visionaries who challenge convention, strategists who dare to dream big, and action-takers who execute with excellence.

If you thrive in a fast-paced, high-stakes environment where your work directly impacts global markets, Flexxon is the place for you

## Requirements

A **Pre-Sales Solution Engineer** (or **Solutions Architect**) acts as the technical bridge between sales teams and prospective clients, ensuring that a software product’s technical capabilities align with the customer’s business needs. While titles vary by company, these roles center on designing, demonstrating, and validating technical solutions before a contract is signed.

**Key Responsibilities**

-   **Pre-Sales & Technical Consultation (Sales Team Support):**

-   Partner with the Sales team to provide technical consultation, conduct product demonstrations, and manage the **Proof of Concept (POC)** execution process.
-   Assist in **Sales Enablement** by supporting the creation of technical assets and ensuring Sales has access to official product documentation.
-   Address technical queries regarding **product compatibility** with legacy platforms and modern systems.

-   **Technical Definition & Infrastructure Planning (PM Team Collaboration):**

-   Collaborate with Product Management to draft technical documentation and participate in **Technical Definition** sessions involving SDK/API tools and hardware planning.
-   Utilize tools like **Eraser.io** for **Vetting and Validation** of application communication and process flows.
-   Work with PM to manage **Fixed BOM (Bill of Materials)** solutions, ensuring component consistency for long-term industrial deployments.

-   **Implementation & Professional Services:**

-   Lead the **Implementation and Services** phase, providing onsite premises / online support and technical diagnosis for complex system setups.
-   Manage **hardware/software integration** during mass production phases to ensure quality assurance and final prototype release.
-   Capable in executing deployment with partners or end clients technical team.

-   **Lifecycle Management & After-Sales Support:**

-   Provide **Level 3 Technical Support (when necessary)**, performing deep technical diagnosis and code-level fixes to resolve high-level infrastructure issues.
-   Monitor the health of the infrastructure using S.M.A.R.T. tools and managing **RMA and Logistics** for hardware replacements.
-   Maintain the **X-PHY Guard** and **X-PHY Connect** ecosystems, ensuring firmware and software updates are correctly deployed.

**Required Qualifications & Skills**

-   **Technical Expertise:** knowledge of **Industrial NAND Flash** (PCIe, SATA III, PATA, eMMC) and their respective industrial standards.
-   **Cybersecurity Knowledge:** Strong understanding of software and hardware-level security, including **encryption algorithms**, firmware based protection.
-   **System Environments:** Proficiency in **Windows 10/11** environments; familiarity with Android/iOS for mobile security application management is a plus.
-   **Analytical Tools:** Experience with technical planning tools such as **Eraser, Figma, and Clickup** for infrastructure mapping and validation.
-   **Industry Standards:** Understanding of **Common Criteria (example: EAL2+)** and industry associations like **PCI-SIG and NVMe**.
-   **Communication:** Ability to bridge the gap between technical R&D and commercial Sales/PM requirements to address **revenue gaps** or **strategic challenges** identified in Quarterly Business Reviews.

## Benefits

-   Self-Managed, Ownership-Driven Culture that empowers individuals to take initiative and make an impact
-   Performance-Based Bonuses that reward results, contributions, and value creation
-   Passionate, Energetic, and Innovative Work Culture where ideas are encouraged and collaboration thrives
-   Clear Opportunities for Growth and Development through continuous learning, exposure, and career progression
-   Positive and Supportive Work Environment that values respect, teamwork, and high performance

## Apply

[Apply at X-PHY](https://apply.workable.com/flexxon-1/j/9DA5ED47BB/apply)

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