# Product Operations Expert, Monetization (FT) - SH 商业化产品运营专家 (全职) - 上海

> Flowith · Shanghai, China · Full-time · Posted 2026-03-09

**Workplace:** on_site

**Department:** Operation

## Description

**Role Overview:** You are the **"alchemist"** of Flowith’s business value. In this role, monetization is not just about placing a price tag; it's about elegantly translating product value into a fair exchange. You will build seamless monetization pathways that achieve a **win-win for both us.**

**Key Responsibilities**

-   **Pricing & Packaging Strategy**: Develop and iterate Flowith's global subscription tiers based on market research and user segmentation, finding the absolute sweet spot between conversion rate and ARPU.
-   **Conversion Funnel Optimization**: Deep-dive into the Free-to-Paid journey and design strategic product interventions (e.g., smart paywall triggers, onboarding upsells) to boost conversion rates.
-   **Monetization Campaigns**: Plan and execute targeted promotional and retention campaigns (e.g., Black Friday, Back-to-School) to drive revenue and foster long-term loyalty.
-   **Global Billing Experience**: Monitor and optimize payment success rates across different regions, and troubleshoot complex billing and subscription issues.
-   **Revenue Tracking & Reporting**: Build and maintain dashboards for core monetization metrics (MRR/ARR, Conversion Rates), delivering high-quality business reviews and actionable forecasts.

你深谙 SaaS 产品的增长与变现逻辑，能将复杂的商业策略落地为用户心甘情愿买单的丝滑体验。

-   **定价与包装策略 (Pricing & Packaging)**：基于市场调研与用户分群，制定并持续迭代 Flowith 的全球订阅计划，找到转化率与客单价的最佳平衡点。
-   **全链路转化优化**：深入诊断 Free-to-Paid 的转化漏斗，设计并落地引导付费（如 Paywall 触发时机、Onboarding 转化等）的运营策略与产品机制。
-   **商业化活动策划**：针对不同节点（如黑五、开学季）或特定高价值用户群，策划促销与留存活动，提升整体营收与长期留存。
-   **全球支付体验优化**：监控并优化不同国家/地区的支付成功率，跟进解决计费异常、退款及订阅相关的复杂客诉。
-   **营收目标追踪**：搭建商业化核心指标看板（MRR/ARR、转化率等），定期输出高质量的商业复盘、市场动作诊断与收益预测报告。

## Requirements

-   **Senior Experience**: 3-5 years of experience in product operations, monetization, pricing strategy, or user growth within the SaaS, Tech, or AI sectors.
-   **Business Acumen**: Deep understanding of PLG (Product-Led Growth) and global SaaS subscription models, coupled with a strong grasp of pricing psychology.
-   **Data-Driven Mindset**: Exceptional analytical skills with the ability to track, analyze, and optimize conversion funnels, LTV, CAC, and Churn Rate.
-   **Cross-Functional Leadership**: Proven track record of collaborating closely with Product, Engineering, and Marketing teams to push monetization features from concept to launch.
-   **Bilingual Proficiency**: Excellent English and Chinese communication skills to truly understand the payment habits and cultural nuances of our global user base.

需要你：

-   **资深经验**：具备 3-5 年 SaaS、互联网或 AI 产品的商业化运营、定价策略（Pricing Strategy）或增长相关工作经验。
-   **商业洞察**：对 PLG (Product-Led Growth) 模式有深刻理解，熟悉全球化 SaaS 产品的订阅模式（Subscription Model）与定价心理学。
-   **数据驱动**：极强的数据分析能力，能熟练运用工具深入剖析付费转化漏斗、LTV（生命周期价值）、CAC（获客成本）及 Churn Rate（流失率）。
-   **跨部门协同**：拥有与产品经理、研发及市场团队并肩作战的丰富经验，能强势推动商业化需求从 0 到 1 落地。
-   **语言能力**：优秀的中英文沟通能力，能深入理解全球（尤其是欧美）用户的付费习惯与文化差异。

## Apply

[Apply at Flowith](https://apply.workable.com/flowith/j/8AF0436FC0/apply)

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