# IT Field Engineer (Greater London)

> Focus Group · London, United Kingdom (Hybrid) · Full-time · Posted 2026-03-25

**Salary:** GBP 30,000–50,000

**Workplace:** hybrid

**Department:** Engineering

## Description

### IT Technical Engineer – Field Based

**Focus Group**

**Home Based (with frequent travel across London Zone 1-4)**

**Up to £43,000 + Van + Overtime & On-Call Allowances (circa £8-10k)**

If you're the kind of engineer who gets bored sitting at a desk — this one's for you.

Focus Group is a £300m-revenue, Hg Capital-backed technology business serving over 30,000 SME customers across the UK. We're growing fast, thinking big, and we need technically sharp field engineers to help us deliver world-class IT solutions on the ground.

**The Role**

Based from home in the London area, you'll be the face of Focus Group across **Greater London** — visiting customer sites to install, configure, and troubleshoot a wide range of IT solutions. One day you might be deploying a multi-site network build; the next, diagnosing a critical server issue or setting up Azure infrastructure for a growing business.

No two days are the same. That's the point.

**What You'll Be Doing**

🔧 Installing and configuring IT solutions across Windows, Azure, networking, and telephony

🔧 Delivering onsite and remote support for SME to Enterprise customers across the London area

🔧 Leading fault resolution for time-critical hardware and service failures

🔧 Playing a key role in multi-technology, multi-site project delivery

🔧 Auditing and documenting client infrastructure with precision

🔧 Collaborating with Project Managers, Service Desk, and 3rd Line Engineers

**What We're Looking For**

✅ Solid hands-on experience in IT support or delivery

✅ Strong Microsoft stack knowledge — Windows Desktop, Windows Server, M365

✅ Experience with cloud technologies — Azure, Intune, SharePoint

✅ Networking fundamentals — firewalls, routers, switches, wireless

✅ A troubleshooter at heart — tenacious, solution-focused, loves a challenge

✅ Full UK driving licence (essential)

**Bonus Points For**

⭐ Previous MSP experience

⭐ Microsoft certifications or vendor qualifications (Meraki, SonicWall, Cisco, Aruba)

**What You'll Get**

💰 Up to £43,000 base salary

🚐 Company van provided / travel paid for

⏰ Overtime and on-call allowances

📈 Clear progression routes — Team Leader, Solutions Engineer and beyond

🤝 The backing of a $1bn technology business with real momentum

**Why Focus Group?**

We're not a business standing still. We're scaling, acquiring, and investing in AI to redefine what great managed services look like. Our engineers are at the heart of that — trusted, technically stretched, and given the tools to do their best work.

If you're a self-starter who thrives on variety, loves solving real problems, and wants to grow with a business that's going places — we'd love to hear from you.

📍 Home based – London area | Regular travel across Greater London

## Apply

[Apply at Focus Group](https://apply.workable.com/focus-group/j/210E2C9763/apply)

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