# Contracts Administrator

> Focus Group · Exeter, United Kingdom · Full-time · Posted 2026-08-06

**Salary:** GBP 25,000–25,000

**Workplace:** on_site

**Department:** Service Operations

## Description

**Contracts Administrator - (Contract Processing Agent)**

**Reporting to:** Customer Loyalty Team Lead

**Location:** HQ – Exeter EX2 7JF (Hybrid 4 Days In Office 1 From Home After Successful Probation)

**Salary:** £25,000 + Annual Performance Based Bonus

**(Internal Job Level Reference: Associate)**

[](https://focusgroup.co.uk/company/careers/)

**Join Focus Group as a Contract Processing Agent and keep our processes seamless**

**Who We Are:**

At Focus Group, we provide the technology that powers the digital workplace – and we’re proud to support over 30,000 businesses across the UK. From our humble beginnings in 2003 to becoming one of the UK’s fastest growing private tech unicorns, we’ve built a company where people come first and progress is constant.

**What We’re Looking For.....** 

This role is about attitude as much as ability. We want someone organised, thorough, and genuinely happy to be part of a busy, open-plan team. You'll be working with contracts and documentation as part of our Customer Loyalty team, making sure off-boarding runs accurately and smoothly, so every customer leaves with a great last impression.

**You’ll be:**  
✔ Exceptionally detail-oriented with a methodical approach to work  
✔ Able to juggle multiple admin tasks without breaking a sweat  
✔ A strong communicator who works well across teams  
✔ A problem-solver who can spot issues and suggest improvements  
✔ Comfortable working independently but loves being part of a collaborative team

**What you'll need:**

-   Excellent written and verbal communication skills
-   Experience in a fast-paced admin or processing environment
-   Ability to multitask and manage multiple steps of a process simultaneously
-   Strong time management and organisational abilities
-   Proven ability to work independently with accuracy and persistence
-   Excellent attention to detail and a passion for getting things right
-   Capable of solving problems and suggesting improvements where needed
-   Competency in Microsoft Office (especially Excel, Outlook, and Word)

**What's in it for you?**

Beyond a stable, permanent role in a growing team, you'll get access to Focus Group's full range of benefits, including:

-   24 days holiday to start (plus your birthday off)
-   Access to 100s of discounts across retail, food and travel
-   Health & wellbeing access - Employee Assistant Program, cycle to work scheme and free eyecare vouchers
-   Regular social events, STAR award recognition
-   Paid volunteering day
-   Enhanced maternity, paternity and adoption leave
-   Structured training so you're fully supported from day one
-   Plus much more...

**Why Join Focus Group?** 

At Focus Group, we celebrate individuality, value contribution, and invest in your development.

You’ll join a supportive, inclusive team that works hard and has fun doing it. If you’re ready to be part of a business where your work is valued, your growth is supported, and your voice is heard – let’s build something brilliant together.

Whether you're driven, motivated, and looking for that first break into the corporate world, or you've already got experience and are looking for a team that's the right fit, we'd love to hear from you. Apply today for our Contracts Administrator and let's build your career together.

## Apply

[Apply at Focus Group](https://apply.workable.com/focus-group/j/DEE1A3C7FB/apply)

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