# Partners Operations Specialist

> FP Markets · Serbia (Remote) · Full-time · Posted 2026-10-19

**Workplace:** remote

**Department:** Partners & Business Development

## Description

**FP Markets Group of Companies** is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies**.** We are growing and looking to recruit **a Partners Relations Specialist.**

Here you'll play a crucial role in onboarding and supporting our partners, ensuring smooth operations. This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture.

**Reporting to**: Head of Partners Support & Operations

**Responsibilities:**

-   Assist in the onboarding of Affiliates / IBs / Money Managers and other company partners
-   Assist with the day-to-day operational tasks of the partners’ department such as partner connections, withdrawals, commission payments, and troubleshooting
-   Assist in the monitoring of affiliates and IBs activities to optimize partner performance and report suspicious activities
-   Educate the partners on the company’s platforms, trading products, account opening/deposit and withdrawal procedures
-   Proactively work to retain existing business and reactivate partners
-   Update Partners team social media channels
-   Maintain direct contact with affiliates and IBs via telephone, live chat and email, ensuring excellent service standards and loyalty
-   Enforce prudent approach and due diligence to the regulatory framework as per the company policies, ethos and ethics
-   Working with the team to ensure KPIs are met
-   Supporting and assisting all departments as required

**Candidate profile:**

-   Fluency in English 
-   Preferable, but not required, fluency in other languages 
-   Previous experience in customer service - oriented jobs
-   A team player with excellent communication skills
-   Strong willingness to learn and develop new skills
-   Driven and results orientated
-   Strong negotiation skills
-   Computer literacy with excellent working knowledge of Microsoft Office applications
-   Ability to work day or evening shifts  
    

**Our offer:**

-   A welcoming, young and multicultural team with approachable leadership.
-   Real autonomy over a large growth budget, and the chance to contribute to a dynamic business in a growth phase.
-   Support for your ideas and room to put your expertise into the company's best practices.
-   Continuous personal development, a training and development budget, growth with the company and the opportunity to learn from industry leaders.
-   Competitive remuneration, regular salary reviews and performance-based incentive schemes.
-   A vibrant company life: from team activities to global celebrations.

Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!

## Apply

[Apply at FP Markets](https://apply.workable.com/fpmarkets/j/112C61CEB9/apply)

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