# System Administrator

> FP Markets · Sydney, Australia (Hybrid) · — · Posted 2026-05-19

**Workplace:** hybrid

**Department:** IT

## Description

**FP Markets Group of Companies** is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time **L1 Helpdesk - System Administrator** in Australia (Sydney) office - a certified Great Place to Work®.

This role will be the first line of support for our employees and the hands-on operator for our day-to-day infrastructure. You'll troubleshoot end-user issues across Windows and macOS, manage Active Directory and file services, and keep our office network and servers running smoothly.

**What You'll Work With:** Windows · macOS · Windows Server · Active Directory · DFS / SMB · FortiGate · FortiAP · Aruba

**Reporting to:** Head of Security and Infrastructure

**Responsibilities**:

-   Provide L1 support for end users — hardware, OS, applications, access, peripherals
-   Onboard and offboard employees: account provisioning, equipment, access, asset tracking
-   Manage Active Directory — users, groups, OUs, GPOs (ADUC / ADDC)
-   Administer Windows Server environments — file services, DFS, SMB shares, permissions
-   Support and maintain Windows and macOS endpoints — imaging, patching, configuration
-   Troubleshoot network connectivity at L2 / L3 — VLANs, switching, routing basics, Wi-Fi, VPN
-   Maintain office network equipment — firewalls, switches, access points
-   Document procedures, runbooks, and knowledge base articles
-   Escalate complex issues to L2 / infrastructure teams with clear context
-   Track tickets to resolution and meet SLA targets

**Candidate profile:**

-   2+ years in helpdesk, desktop support, or junior sysadmin roles
-   Strong hands-on experience with Windows 10 / 11 and macOS
-   Windows Server administration — file shares, DFS, SMB, NTFS permissions
-   Active Directory administration — ADUC, ADDC, Group Policy, DNS, DHCP
-   Solid L2 / L3 networking fundamentals — VLANs, IP routing, DNS, DHCP, VPN
-   Clear written and verbal communication in English
-   Customer-focused mindset and structured troubleshooting approach
-   The role is available for candidates with permanent work permit in Australia only

**Nice to Have:**

-   Experience with FortiGate, FortiAP, or Aruba switching / wireless
-   MDM tooling — Intune, OSQuery, FleetDN, JumpCloud, ManageEngine
-   Scripting — PowerShell, Bash
-   Identity and SSO platforms — Entra ID / Azure AD, Okta, Keycloak
-   Backup and endpoint protection tooling
-   Ticketing systems — Jira Service Management, Zendesk
-   Certifications — CompTIA A+ / Network+, Microsoft, Apple, Fortinet
-   Experience in regulated environments (fintech, financial services)

**Our offer:**

-   A certified Great Place to Work® reflecting our commitment to a positive culture, employee well-being, and support
-   Welcoming, young and multicultural team with approachable leadership
-   Ability to contribute to dynamic business at a growth phase
-   High level of autonomy, support of ideas and putting your expertise into the best practices for the company
-   Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
-   Competitive remuneration, regular salary reviews and performance-based incentive schemes
-   Vibrant company life: from team activities to global celebrations
-   Free access to multiple sports and wellness facilities across the country
-   A gift and a day off on your Birthday

**Journey to FP Markets:**

-   Interview with People Function member (30 - 45 min) to assess match to our culture
-   Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations

Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!

## Apply

[Apply at FP Markets](https://apply.workable.com/fpmarkets/j/2C167FB956/apply)

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