# Junior Payments Officer (Cyprus office)

> FP Markets · Limassol, Cyprus · Full-time · Posted 2026-07-25

**Workplace:** on_site

**Department:** Payments

## Description

**FP Markets Group of Companies** is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies.

We are growing and looking to recruit a Full-time Junior Payments Officer in Cyprus office - a certified Great Place to Work®.

**Reporting to:** Payments Team Leader

### Key Responsibilities

-   Process client deposits, withdrawals, and internal transfers accurately and on time.
-   Review daily withdrawal requests and make sure all required checks are completed before processing.
-   Verify payment details and ensure funds are allocated to the correct client accounts.
-   Monitor payment transactions and help resolve failed or delayed payments.
-   Communicate with banks and Payment Service Providers (PSPs) to check payment statuses and resolve payment-related issues.
-   Assist in investigating payment discrepancies and escalate more complex cases to senior team members when needed.
-   Respond to client questions related to deposits, withdrawals, payment confirmations, and transaction issues.
-   Work closely with Customer Support, Finance, Compliance, and Risk teams to resolve payment-related queries.
-   Support transaction monitoring by identifying unusual payment activity and reporting it to the appropriate team.
-   Help with payment reconciliations, reports, and keeping payment records up to date.
-   Learn about payment processes, industry best practices, and new payment methods.

### Candidate Profile

-   Good attention to detail and accuracy.
-   Strong organizational skills and the ability to manage multiple tasks.
-   Good communication skills with a customer-focused approach.
-   Ability to work both independently and as part of a team.
-   Willingness to learn and develop new skills.
-   Basic problem-solving skills and a proactive attitude.
-   Good knowledge of Microsoft Office, especially Excel.
-   Fluent written and spoken English (additional languages are a plus).
-   Available to work Monday to Friday, 12:00–20:00.

### Our offer:

-   A certified Great Place to Work® reflecting our commitment to a positive culture, employee well-being, and support
-   Welcoming, young and multicultural team with approachable leadership
-   Ability to contribute to dynamic business at a growth phase
-   High level of autonomy, support of ideas and putting your expertise into the best practices for the company
-   Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
-   Competitive remuneration, regular salary reviews and performance-based incentive schemes
-   Vibrant company life: from team activities to global celebrations
-   New beautiful office in an easily accessible location with company-provided fruits, breakfasts and lunches
-   Free access to multiple sports and wellness facilities across the country
-   Free company-provided parking
-   Medical insurance and pension fund after probation period
-   A gift and a day off on your Birthday
-   Visa and work permit support if required

### Journey to FP Markets:

-   Interview with People Function member (30 - 45 min) to assess match to our culture
-   Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations

**Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!**

## Apply

[Apply at FP Markets](https://apply.workable.com/fpmarkets/j/8F80E4963F/apply)

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