# Applicant Engagement Specialist

> Freelance Latin America · Maracaibo, Venezuela, Bolivarian Republic of · Full-time · Posted 2026-04-28

**Workplace:** on_site

**Department:** Administrative

## Description

We are seeking a proactive and highly organized Applicant Engagement Specialist to support the recruitment process by ensuring consistent communication with applicants from the moment they apply until they attend a live interview. In this role, you will manage applicant engagement, monitor job postings, and maintain accurate lead tracking to ensure no candidate falls through the cracks.

**Duties / Task to perform**

-   Post and manage open job listings across external job boards and remove postings once roles are filled.
-   Review open case lists daily and ensure job board listings accurately reflect current openings.
-   Monitor automated applicant communications including email and SMS notifications.
-   Identify and follow up on bounced emails or undelivered messages to collect updated contact information.
-   Maintain ongoing communication with applicants who have not yet attended interviews through automated reminders and manual follow-ups.
-   Conduct outbound calls to re-engage applicants who have not responded to automated messages.
-   Maintain and update the lead tracking system daily, accurately recording applicant status.
-   Support inbound communications from applicants via phone, email, or messaging channels.
-   Guide candidates through the process of joining live interviews and answer application-related questions.
-   Coordinate with internal recruitment teams to ensure accurate updates on open roles and interview needs.

## Requirements

-   Strong verbal and written communication skills with a professional and empathetic tone.

-   Excellent organizational skills and ability to manage multiple follow-ups and candidate interactions.
-   Ability to maintain accurate records and update lead tracking systems consistently.
-   Comfortable making outbound calls and handling inbound applicant inquiries.
-   Familiarity with job boards such as Indeed, Apploi, or similar platforms.
-   Experience using CRM systems or lead management tools.
-   Tech-savvy with the ability to manage email, SMS platforms, and multiple browser tabs simultaneously.
-   Ability to interpret geographic information and visualize regions when tracking candidate activity.
-   1+ year of experience in recruiting, sales, customer service, or administrative support preferred.
-   Proficiency in Microsoft Office Suite and Google Workspace.

  
**Schedule: Monday to Friday 8:30am to 4:30pm (EST)**

## Benefits

-   Fully remote work environment

-   Stable, long-term collaboration
-   Clear scope of responsibilities and structured workflows
-   Training and onboarding support
-   Opportunity to work with international teams
-   Exposure to modern tools and professional processes
-   Supportive and collaborative work culture
-   Opportunity for skill development and career growth

### 📌 **Before You Apply, Please Read:**

At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear:

⏰ These are professional roles with set schedules defined by the client.  
Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours.

🤝 You will be part of the client’s team.  
You’ll follow their company guidelines, communication practices, and workflows, ensuring seamless collaboration.

📈 KPIs and goals matter.  
Your performance will be measured to ensure alignment with client expectations and project objectives.

🧑‍🏫 Training may be required.  
You might need to complete training to fully understand your role, tools, and client processes.

🎯 Commitment and responsibility are essential.  
We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships.

🚀 Ready to grow your career with us?  
Apply only if you are ready to commit, learn, and take ownership of your role.

## Apply

[Apply at Freelance Latin America](https://apply.workable.com/freelance-latin-america/j/982B50D76C/apply)

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