# Operations Manager - International Air & Ocean > FreightTAS LLC · Atlanta, United States (Hybrid) · Full-time · Posted 2025-03-28 **Salary:** USD 120,000–1,400,003 **Workplace:** hybrid ## Description **Operations Manager - International Air & Ocean Location - Atlanta and Charlotte Salary - $120k-$140k plus bonus Excellent benefits Minimum of 5 years of experience in international sea and air freight operations, with a significant focus on door-to-door services and a proven track record in handling OOG and heavy-lift cargo Must have 3+ years of experience in a supervisory or team leadership role within the transportation industry.** **Our client has a Global footprint within the Freight Forwarding Industry and is seeking to hire a Customs Brokerage Manager to join the growing organization.** **The role and primary responsibilities:** **End-to-End Freight Operations Management:** o Planning, coordinating, and executing international sea and air freight shipments, including door-to-door services, with a specialization in out-of-gauge (OOG) and heavy lift cargo. o Managing the entire shipment lifecycle, from origin to final destination, ensuring seamless delivery of standard, OOG, and heavy lift cargo. o Overseeing all aspects of the supply chain, including pre-carriage, main carriage, and on-carriage, with a focus on specialized handling requirements. o Monitoring shipments, providing proactive updates to customers, and resolving any issues that arise, including those specific to OOG and heavy lift. o Managing and processing all necessary shipping documentation (bills of lading, air waybills, customs documents, etc.), including documentation specific to OOG and heavy lift. **Customer and Supplier Relationship Management:** o Serving as the primary point of contact for customers, understanding their specific requirements, and providing tailored solutions, including specialized solutions for OOG and heavy lift. o Building and maintaining strong relationships with customers, carriers, freight forwarders, customs brokers, specialized heavy lift and OOG carriers, and other service providers. o Negotiating rates and service agreements with suppliers, including specialized equipment and services for OOG and heavy lift, to optimize costs and efficiency. **Customs and Regulatory Compliance:** o Ensuring full compliance with all relevant customs regulations, import/export laws, and international trade agreements, including regulations specific to OOG and heavy lift cargo. o Managing customs clearance processes, including the preparation and submission of required documentation, including documentation specific to OOG and heavy lift. o Staying up-to-date with changes in regulations and implementing necessary adjustments to procedures, including those related to OOG and heavy lift. o Expertise in Incoterms and their correct application in door-to-door shipments, including those involving OOG and heavy lift. **Operational and Administrative Tasks:** o Accurate and timely data entry and management within the company's Transportation Management System (TMS), including data specific to OOG and heavy lift shipments. o Generating reports, analyzing data, and providing insights to improve operational efficiency, including the efficiency of OOG and heavy lift operations. o Handling invoicing, billing, and other financial transactions related to shipments, including those involving OOG and heavy lift. o Planning and coordinating specialized transport solutions for OOG and heavy lift cargo, including route surveys, permits, escorts, and specialized equipment. **Team Leadership and Management:** o Lead, supervise, mentor, and develop a team of dispatchers, logistics coordinators, or other logistics personnel. o Set team goals and objectives, assign tasks, and monitor individual and team performance. o Provide coaching, feedback, and performance evaluations to team members. o Foster a positive, collaborative, and high-performing team environment. Manage team schedules, ensure adequate staffing levels, and address any personnel issues. **Key Skills:** **Comprehensive Freight Operations Expertise:** o Extensive knowledge of international sea and air freight operations, with a strong emphasis on door-to-door services and a specialization in out-of-gauge (OOG) and heavy lift cargo. o Proven ability to manage complex, multi-modal shipments, including OOG and heavy lift, and coordinate various stakeholders. o Deep understanding of the entire supply chain and the critical factors that impact door-to-door delivery, including the unique challenges of OOG and heavy lift. o Strong problem-solving skills and the ability to handle unexpected challenges effectively, including those specific to OOG and heavy lift. o Expertise in planning and executing OOG and heavy lift shipments, including knowledge of specialized equipment (e.g., flat racks, open tops, cranes, SPMTs), lashing and securing techniques, and route planning. **Communication and Interpersonal Skills:** o Excellent communication skills, both written and verbal, with the ability to interact professionally with customers, suppliers, and colleagues. o Strong negotiation and relationship-building skills. o Ability to communicate complex information clearly and concisely, especially regarding the technical aspects of OOG and heavy lift. **Technical and Systems Proficiency:** o Proficiency in Transportation Management Systems (TMS), with strong preference for experience with CargoWise. o Proficiency in Microsoft Office Suite (Word, Excel, Outlook). o Ability to quickly learn and adapt to new software and technologies. **Language Skills:** o Fluent English, both spoken and written, is essential for international communication. o Additional language skills are highly desirable. • Organizational and Analytical Skills: o Exceptional organizational skills and attention to detail. o Ability to prioritize tasks, manage time effectively, and meet deadlines. o Strong analytical and problem-solving skills, including the ability to analyze technical drawings and specifications for OOG and heavy lift cargo. **Regulatory and Compliance Knowledge:** o Thorough understanding of international trade regulations, customs procedures, and Incoterms, including regulations specific to OOG and heavy lift. o Knowledge of specific regulations related to different modes of transport (sea, air, road) and OOG/heavy lift (e.g., road transport permits, bridge weight restrictions). o Commitment to ensuring compliance and minimizing risks. **Experience and Education:** • Bachelor's degree or equivalent in logistics, supply chain management, international business, or a related field. **Additional Information:** • This role requires a proactive and customer-centric approach, with a focus on delivering exceptional service, especially for complex OOG and heavy lift projects. • The successful candidate will be able to work independently and as part of a team in a fast-paced environment, often under pressure to meet tight deadlines for OOG and heavy lift shipments. • Opportunities for professional development and growth within the company, including specialized training in OOG and heavy lift operations. ## Apply [Apply at FreightTAS LLC](https://apply.workable.com/freight-t-a-s-llc/j/0C54EEDB8A/apply) --- Powered by [Workable](https://www.workable.com)