# Licensed Customs Brokerage Import Manager

> FreightTAS LLC · Jamaica, United States · Full-time · Posted 2025-08-12

**Salary:** USD 85,000–125,000

**Workplace:** on_site

## Description

**Customs Brokerage Import Manager**. Licensed Required

  
**Department:** Customs Brokerage  
**Level:** Manager/Supervisor

**Overview:**  
**Salary Range:** $85,000–$125,000

### Position Summary

The Import Manager directs and manages the activities of the import department within a branch, ensuring all import activities—both transportation and customs brokerage—are in compliance with regulatory requirements.

### Responsibilities

### Essential Duties and Responsibilities

-   Establish, oversee, and continuously improve import process flows in conformance with applicable rules, procedures, and company policy.
-   Develop internal SOPs and maintain KPIs for efficient management of inbound freight, including timely recovery and handover to brokers.
-   Collaborate with sales to create customer-specific import handling procedures, especially during new customer onboarding.
-   Ensure accurate documentation is created and transmitted to government agencies. Provide timely responses to customs, customer, and internal inquiries regarding classification, duty rates, documentation, and other import regulations.
-   Represent customers to CBP as needed.
-   Maintain current knowledge of CBP and other agency regulations, incorporating changes into departmental processes and ensuring employees receive proper compliance training.
-   Organize, update, and disseminate client data (rate agreements, HTS classification, POA, IRS, Customs Bond data, etc.) for proper system updates.
-   Review and enhance account profitability, billing accuracy, and timeliness.
-   Arrange transportation, warehousing, or distribution of imported products, balancing transit times and profit opportunities. Negotiate contracts/rates with delivery agents.
-   Prepare monthly reports for management.
-   Train and onboard new staff.
-   Conduct entry audits.
-   Support accounts receivable collections when needed.

### Customs Brokerage Responsibilities

In certain branches, the Import Manager oversees customs brokerage activities and functions as the broker of record. Responsibilities include:

-   Serving as the licensed broker responsible to US Customs.
-   Interfacing with government agencies and maintaining positive relationships.
-   Maintaining customer bond and power of attorney files.
-   Performing post-entry functions such as tariff concessions, refunds, duty drawbacks, credits, and issue resolution.
-   Managing the audit program to ensure continual compliance.
-   Conducting audits and assessing import compliance on all customs brokerage files.
-   Ensuring JSOX compliance.

## Requirements

### Supervisory Responsibilities

-   Supervise Import Supervisors and staff.
-   Interview, hire, and train employees.
-   Plan, assign, and direct work.
-   Appraise performance, reward, and discipline employees.
-   Address complaints and resolve problems in accordance with company policies and applicable laws.

### Qualifications

### Education and Experience

-   Associate degree required; bachelor’s degree preferred.
-   Minimum 5 years of experience handling imports.
-   At least 3 years of supervisory experience.
-   Equivalent combinations of education and experience may be considered.

### Customs Broker License

-   A Customs Broker’s License is required in small and medium-sized branches where the Import Manager directly oversees CHB functions.
-   A license is preferred but not required in larger branches where a licensed broker has direct CHB responsibility.
-   A Customs Broker’s License **is required**

### Essential Job Functions

-   Strong customer service and communication skills with the ability to handle a wide range of people and inquiries.
-   Excellent organizational and time management skills.
-   Ability to manage multiple priorities and lead a profit center.
-   Capable of reporting on revenue generation, profit, and loss.

## Benefits

A comprehensive benefits package is offered, which may include:

-   Medical, Dental, and Vision coverage beginning the 1st of the month after hire.
-   401(k) with company match.
-   Flexible Spending Accounts.
-   Life and AD&D Insurance.
-   Short- and Long-Term Disability.
-   Tuition Assistance Program.
-   Commuter Benefits.
-   Paid vacation and additional perks.

_All benefits are subject to eligibility requirements and policy terms as provided by Human Resources._

## Apply

[Apply at FreightTAS LLC](https://apply.workable.com/freight-t-a-s-llc/j/CE2F9F588F/apply)

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