# Front Office Medical Receptionist - Central Valley Staffing

> Fresno Regional Workforce Development Board · Fresno, United States · Full-time · Posted 2026-05-01

**Salary:** USD 38,000–43,000

**Workplace:** on_site

## Description

Greet and check in patients in a professional and friendly manner  
Answer and manage multi-line phone systems, directing calls appropriately  
Schedule, confirm, and reschedule patient appointments  
Verify patient insurance coverage and eligibility prior to appointments  
Obtain and process prior authorizations as needed  
Collect co-pays, deductibles, and outstanding balances  
Accurately enter and update patient information in the system  
Maintain patient confidentiality in accordance with HIPAA guidelines  
Coordinate with clinical staff to ensure smooth patient flow  
Handle general administrative duties including filing, scanning, and faxing

## Requirements

2–5 years of front office medical receptionist experience  
Experience working in Family Practice, Internal Medicine, or Urgent Care preferred  
Proficiency in EPIC and NextGen electronic medical record (EMR) systems  
Strong knowledge of insurance verification and eligibility processes  
Experience collecting co-pays and handling patient payments  
Excellent communication and customer service skills  
Ability to multitask and work efficiently in a fast-paced environment

Bilingual  
Experience with prior authorizations and referrals

## Benefits

Healthcare Plan  
Life Insurance  
Retirement Plans  
Paid Time Off

## Apply

[Apply at Fresno Regional Workforce Development Board](https://apply.workable.com/frwdb/j/4C74DDB150/apply)

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