# Patient service associate

> Fuku · Singapore, Singapore · Full-time · Posted 2026-01-02

**Workplace:** on_site

## Description

About the company:  
We are a renowned healthcare institution located in Singapore, known for its commitment to providing high-quality medical care and services.  
Job responsibilities:  
\- Assist patients with registration and appointment scheduling.  
\- Provide information and guidance to patients regarding hospital services and procedures.  
\- Handle patient inquiries and resolve issues in a timely and professional manner.  
\- Coordinate with medical staff to ensure smooth patient flow and service delivery.  
\- Maintain accurate patient records and update information as necessary.  
\- Support billing and payment processes, including handling insurance claims.  
\- Ensure compliance with hospital policies and procedures in all patient interactions.  
  
Job requirements:  
\- High school diploma or equivalent; additional certification in healthcare administration is a plus.  
\- Previous experience in a healthcare or customer service role preferred.  
\- Strong communication and interpersonal skills.  
\- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.  
\- Proficiency in using computer systems and software for patient management.  
\- Attention to detail and strong organizational skills.  
\- Ability to maintain confidentiality and handle sensitive information.

## Apply

[Apply at Fuku](https://apply.workable.com/fuku/j/2756D00F21/apply)

---
Powered by [Workable](https://www.workable.com)