# Vessel IT Engineer - Maritime Remote Support

> Fuku · Singapore, Singapore · Full-time · Posted 2026-10-20

**Workplace:** on_site

## Description

Vessel IT Engineer – Maritime Remote Support  
  
Permanent Position Details:  
\- Location: Singapore (Central, near MRT Station)  
\- Remuneration: Up to $6000 + Attractive Variable Bonus  
\- Employment Type: Permanent  
  
Role Overview:  
The Vessel IT Engineer will provide remote L2 and L3 technical support for the IT infrastructure of vessels operating globally. This position is ideal for hands-on IT support professionals who enjoy troubleshooting complex infrastructure issues and supporting mission-critical maritime operations. The role involves working closely with captains and ship crew to ensure reliable onboard IT connectivity and system availability.  
  
Why Consider This Opportunity?  
\- Build specialised expertise in vessel IT, maritime communications, and cybersecurity.  
\- Support a global fleet and solve varied, business-critical technical challenges.  
\- Gain exposure beyond conventional office-based or cloud-only IT support.  
\- Work with multicultural teams across international shipping operations.  
\- Develop your career within a stable and globally established maritime organisation.  
  
Key Responsibilities:  
\- Provide remote L2 and L3 technical support to vessels, captains, and ship crew.  
\- Diagnose and resolve complex hardware, software, network, and communication-system issues remotely.  
\- Manage, support, maintain, and upgrade onboard IT infrastructure across the vessel fleet.  
\- Support vessel networks, servers, workstations, Wi-Fi infrastructure, firewalls, switches, UPS, storage, and backup systems.  
\- Install, configure, and optimise Microsoft environments, including Windows Server, Windows 10, Microsoft 365, Active Directory, and Hyper-V.  
\- Monitor system performance, connectivity, availability, and reliability across onboard environments.  
\- Perform remote system, security, and network updates or upgrades.  
\- Maintain cybersecurity controls, antivirus protection, system backups, and disaster-recovery solutions.  
\- Liaise with captains, ship crew, vendors, and other IT teams to coordinate troubleshooting and issue resolution.  
\- Participate in improvements to vessel IT infrastructure, communication systems, and operational processes.  
\- Provide after-hours and weekend support as part of an on-call rotation to support vessels operating around the clock.  
\- Board vessels occasionally for IT audits or ad-hoc technical work when required.  
  
Key Requirements:  
\- Diploma or Degree in Computer Science, Information Technology, or a related discipline.  
\- Minimum 2 years of relevant IT infrastructure, technical support, or systems-engineering experience within the maritime industry.  
\- Vessel IT or maritime technology support experience will be highly regarded.  
\- Hands-on experience in onsite infrastructure support, rather than primarily cloud-based Microsoft 365 support.  
\- Strong troubleshooting capabilities across servers, networks, hardware, connectivity, and end-user systems.  
\- Experience handling L2 escalations; candidates capable of independently resolving L3 technical issues will have a strong advantage.  
\- Knowledge of Windows Server, Active Directory, Hyper-V, network switches, firewalls, Wi-Fi, UPS, storage, backup, and replication systems.  
\- Familiarity with satellite communications, radio systems, or vessel automation systems would be advantageous.  
\- Cybersecurity implementation or support experience is preferred.  
\- Comfortable communicating remotely with captains and multinational ship crews who may have varying levels of technical knowledge.  
\- Resilient and adaptable, with the flexibility to support 24/7 vessel operations and work extended hours when critical incidents arise.  
\- Able to troubleshoot independently under pressure, particularly when supporting remote locations with limited onsite assistance.  
\- Proactive, self-motivated, and genuinely interested in hands-on IT infrastructure support.  
  
Application Instructions:  
Interested candidates can forward their CVs in MS Word format to myreen@triton-ai.com  
  
Reg No.: R24123260  
Triton AI Pte Ltd  
EA Licence No.: 21C0661

## Apply

[Apply at Fuku](https://apply.workable.com/fuku/j/608C7C4F5F/apply)

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