# Senior Application Support Analyst AVP / VP

> Fuku · Singapore, Singapore · Full-time · Posted 2026-03-31

**Workplace:** on_site

## Description

Senior Application Support Analyst (AVP / VP)  
  
Responsibilities:  
\- Lead the provision of application support for several mission-critical banking applications.  
\- Monitor applications and provide both Level 2 and Level 3 support.  
\- Perform troubleshooting and root cause analysis (RCA) to ensure applications remain operational and issues are resolved promptly.  
\- Manage incidents and issues related to assigned applications.  
\- Lead the team in conducting root cause analysis for recurring or high-impact problems.  
\- Automate processes to improve efficiency and reduce manual intervention.  
\- Ensure timely resolution of high-severity incidents, minimizing business impact.  
\- Prepare and deliver management reports on application performance, incidents, and resolutions.  
  
Requirements:  
\- Minimum 10 years of experience, with at least 6 years in managing application support.  
\- Experience in the banking industry is essential.  
\- Proven track record in supporting complex applications.  
\- Strong technical background with the ability to perform hands-on troubleshooting.  
\- Proficient in Windows operating systems and database management.  
\- Experience with scripting, including VBScript.  
\- Skilled in troubleshooting Windows system issues.  
\- Solid experience in incident and problem management.  
\- Strong analytical and problem-solving skills.  
\- Excellent communication skills.  
  
Interested candidates, please email your latest resume to subagio@tangspac.com  
  
EA License: R1108479 | EA Registration: 25C2690

## Apply

[Apply at Fuku](https://apply.workable.com/fuku/j/9E7DCA5FAC/apply)

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