# Night Auditor

> F ZEEN RETREATS · Lourdata, Greece · Full-time · Posted 2026-10-19

**Workplace:** on_site

**Department:** Front Office (FO)

## Description

As a Night Auditor you will be responsible for assisting guests with their overnight requests and balancing accounts from the day shift. You will be handling end-of-day bookkeeping, auditing and account reconciliation.

**Why you’ll love F ZEEN KEFALONIA**

F ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F ZEEN moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F ZEEN is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.

**What you’ll do**

-   Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
-   Use of Front Desk systems (PMS, WebHotelier, Booking Channels)
-   Answer incoming calls
-   Escorting guests to their rooms when needed
-   Verify guests’ payment method
-   Compute all guest billings, accurately post charges to guest rooms and house accounts
-   Provide basic and accurate information in-person and via phone/email
-   Complete and maintain any incident reports, daily activity reports or other reports requested by management
-   Close guests accounts and check guests out
-   Maintain a neat and orderly Front Desk and Reception area
-   Process invoices
-   Respond to guest complaints, requests and emergencies
-   Reconcile all accounts in a timely manner
-   Schedule guest wake-up calls and reservations for the following day
-   Balance the cash drawer and log receipts
-   Investigate and resolve out-of-balance accounts
-   Keep accurate financial records

## Requirements

-   Proven work experience as a Night Auditor, Front Office Receptionist or similar role, ideally in a 5\* hotel environment
-   Excellent command of the English language
-   Knowledge of any additional language will be considered as an asset
-   Computer literacy (Outlook, Excel, Word etc)
-   An eye for detail
-   Good problem-solving skills
-   Solid written and verbal communication skills
-   Ability to be resourceful and proactive when issues arise
-   Excellent interpersonal skills
-   Teamwork spirit and customer service attitude

## Benefits

-   Positive working environment
-   Training and career development
-   Competitive remuneration package
-   Single or double occupancy accommodation at fully equipped apartments
-   Daily meals
-   Uniforms
-   Transportation from and to the hotel for duty
-   Other seasonal perks & benefits also in addition to results

**Join Our Team** 

-   A team that is built on respect and excellent service over collaboration 

-   A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences 

-   A team of happy employees, that are driven within their working environment to contribute to a common goal 

-   A team that celebrates achievements made individually and encourages positive attitude and integrity  

-   A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath 

-   A mindful and considerate, people-oriented workplace 

-   A family-run company with exceptional high standards both for the guests and the employees alike

## Apply

[Apply at F ZEEN RETREATS](https://apply.workable.com/fzeen-retreats/j/0ECED7C39B/apply)

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